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Zoom Communications, Inc.

Unified CommunicationsFounded 2011
Reviewed by Swet Parvadiya
Company data updated: October 2026

Company History

Zoom History: Founding, Growth & Key Milestones

Founded 2011 in San Jose, California, United States

When was Zoom founded?

Zoom was founded in 2011 in San Jose, California, United States by Eric Yuan, making it 15 years old.

Founded
2011
Founding place
San Jose, California, United States
Founders
Eric Yuan
Headquarters today
San Jose, California, United States
Milestones documented
12 (2011–2026)
Current CEO
Eric Yuan
Acquisitions
4
YearEvent
2011Zoom founded
2013Zoom Launches
2017Series D at $1 Billion Valuation
2019Nasdaq IPO
2020Remote-work surge
2020Acquired Keybase
2021Five9 deal ends
2022Zoom Contact Center launched
2023Acquired Workvivo
2024Renamed Zoom Communications
2025Acquired BrightHire
2026Common Room deal and Q2 fiscal 2027 results
Where was Zoom founded?
Zoom was founded in San Jose, California, United States in 2011. wikidata.org
Who founded Zoom?
Zoom was founded by Eric Yuan.
When did Zoom start?
Zoom was founded in 2011.
How old is Zoom?
Zoom is 15 years old as of 2026.

Founding Story

Eric Yuan was an engineering leader at Cisco Webex. He left in 2011 to start a video meetings company built for cloud and mobile use. Zoom launched its product in 2013, went public on Nasdaq in April 2019, and grew rapidly during the 2020 shift to remote work. In November 2024 it changed its corporate name from Zoom Video Communications, Inc. to Zoom Communications, Inc.

Founders

Eric Yuan

Eric S. Yuan founded Zoom in 2011 and has been its CEO ever since. He took the company public in 2019, led it through the 2020 remote-work surge and the security fixes that followed, and has since pushed it into phone, contact center and AI products. In November 2024 he renamed it Zoom Communications. Eric Yuan was born in 1970 in Tai'an. Education: Shandong University of Science and Technology.

Key Milestones

2011

Zoom founded

Eric Yuan founded Zoom in San Jose after leaving Cisco Webex.

Source: en.wikipedia.org
2013

Zoom Launches

Zoom Video Communications launched its video-conferencing product in 2013.

Source: en.wikipedia.org
2017

Series D at $1 Billion Valuation

Zoom raised $100 million from Sequoia Capital in January 2017 at a $1 billion valuation.

Source: en.wikipedia.org
2019

Nasdaq IPO

Zoom listed on Nasdaq as ZM.

Source: en.wikipedia.org
2020

Remote-work surge

Usage soared during the pandemic, and Zoom ran a 90-day security overhaul.

Source: en.wikipedia.org
2020

Acquired Keybase

Zoom Communications acquired Keybase.

Source: en.wikipedia.org
2021

Five9 deal ends

Five9 shareholders rejected Zoom's all-stock acquisition offer.

Source: en.wikipedia.org
2022

Zoom Contact Center launched

Zoom launched its own contact-center product.

Source: en.wikipedia.org
2023

Acquired Workvivo

Zoom Communications acquired Workvivo.

Source: en.wikipedia.org
2024

Renamed Zoom Communications

The company dropped "Video" from its legal name in November 2024.

Source: zoom.com
2025

Acquired BrightHire

Zoom Communications acquired BrightHire.

Source: zoom.com
2026

Common Room deal and Q2 fiscal 2027 results

Zoom agreed to buy Common Room in July and reported Q2 revenue of $1.277 billion in August.

Source: nasdaq.com

Major Acquisitions

Keybase

2020

Secure messaging and encryption team acquired in May 2020 to help build end-to-end encrypted meetings.

Workvivo

2023

Employee experience and internal communications platform, acquired in 2023.

BrightHire

2025

Interview intelligence software for recruiting teams.

Common Room

2026

Seattle-based go-to-market intelligence platform that builds person-level buyer profiles for sales teams. The agreement was announced July 2, 2026, and the price was not disclosed.

Keep researching Zoom

Zoom Company History FAQ

When, where, and how was Zoom Video Communications founded?

Zoom was founded in April 2011 in San Jose, California, by Eric S. Yuan, former corporate Vice President of Engineering at Cisco Webex, who left with over 40 engineers to build a mobile-first video platform.

What inspired Eric Yuan to build Zoom?

As a college student in China, Eric Yuan dreaded the ten-hour train rides to visit his girlfriend (now wife), dreaming of a video device that would allow them to speak face-to-face with a single click.

When did Zoom complete its initial public offering?

Zoom completed its initial public offering on the NASDAQ stock exchange under ticker symbol ZM in April 2019, pricing at $36 per share, raising $356 million, and debuting with rare GAAP profitability.

How drastically did Zoom's usage surge during the 2020 COVID-19 pandemic?

Zoom experienced unprecedented hypergrowth, surging from approximately 10 million daily meeting participants in December 2019 to over 300 million daily participants by April 2020.

What was the '90-Day Security Plan' initiated by Eric Yuan in 2020?

After rapid consumer adoption exposed security vulnerabilities ('Zoombombing'), Zoom froze all feature development for 90 days, rolled out end-to-end encryption, and hired top global security advisors.

How did Zoom expand beyond video meetings into a broader enterprise platform?

Zoom launched Zoom Phone (reaching over 7 million enterprise cloud seats), Zoom Contact Center, Zoom Rooms for hybrid offices, and integrated Zoom Workplace with its native AI Companion.

Why did Zoom's proposed $14.7B acquisition of Five9 fall through in 2021?

In September 2021, the proposed all-stock acquisition of cloud contact center provider Five9 was terminated after Five9 shareholders voted against the deal following tech stock market fluctuations.

What is Zoom Workplace and how does it integrate generative AI?

Launched in 2024, Zoom Workplace is an AI-powered collaboration platform that integrates video, phone, chat, whiteboards, and email, featuring Zoom AI Companion included at no extra cost for paid users.

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Content is for informational purposes only. Not financial advice. Data sourced from SEC filings, annual reports, and public records. See our full disclaimer and methodology.