Zoom Communications, Inc.
Explore Zoom Communications
Core profile pages, annual revenue records, and related research hubs for this company.
Zoom Communications, Inc.
Explore Zoom Communications
Core profile pages, annual revenue records, and related research hubs for this company.
Company History
Founded 2011 in San Jose, California, United States
Eric Yuan founded Zoom in 2011 to build a simpler and more reliable video meeting experience. Zoom went public in 2019, became a household name during remote-work acceleration in 2020, and dropped "Video" from its corporate name in November 2024 to reflect a wider communications and AI platform.
Founded Zoom in 2011 after previously working on Webex and built the company around reliable video communications.
Eric Yuan founded Zoom to build a simpler and more reliable video communications platform.
Zoom completed its Nasdaq IPO under the ticker ZM.
Zoom became a mainstream work, education, and personal communications tool during the pandemic-era shift to remote activity.
Zoom dropped "Video" from its legal name to reflect its broader collaboration and AI platform.
Zoom reported $4.868769 billion of revenue and $1.900148 billion of GAAP net income for fiscal 2026.
Zoom reported $1.239 billion of Q1 fiscal 2027 revenue and highlighted rapid growth in AI Companion usage.
Zoom acquired Keybase, a secure messaging and file-sharing startup known for its end-to-end encryption expertise, in May 2020 during the height of Zoom's security controversy response. The acquisition was explicitly motivated by Zoom's need to rapidly build credible end-to-end encryption capabilities after being criticized for misrepresenting its encryption practices. Keybase's team of cryptography experts provided both technical talent and architectural knowledge that Zoom lacked internally.
Zoom acquired Kites GmbH, a German startup specializing in real-time machine translation technology, in June 2021. The acquisition targeted Kites' expertise in neural machine translation systems that could operate with low latency within live video conference environments. Zoom's strategic motivation was to build automatic real-time translation capabilities that would enable multilingual meetings without human interpreters, directly addressing one of the most significant barriers to global enterprise communication.
Zoom acquired Solvvy, an AI-powered conversational support platform, in June 2022 to accelerate the development of its Zoom Contact Center product with native AI automation capabilities. Solvvy's platform specialized in automating customer service interactions through intelligent chatbots and virtual agents that could resolve common customer inquiries without human agent involvement. The acquisition was strategically timed to complement Zoom's own Contact Center product launch in February 2022 by adding proven AI self-service technology.
Zoom acquired Workvivo, an employee experience and internal communications platform based in Cork, Ireland, in April 2023 to add employee engagement and internal social networking capabilities to its platform. Workvivo's product enabled companies to create internal social feeds, recognize employee achievements, broadcast company-wide announcements, and measure employee engagement—capabilities that complement Zoom's meeting and communication tools by addressing the cultural and social dimensions of workplace connection that video meetings alone cannot fully serve.