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Eric Yuan
CEO
2011 – Present
15 years (current)
Zoom Communications, Inc.
Explore Zoom Communications
Core profile pages, annual revenue records, and related research hubs for this company.
Zoom Communications, Inc.
Explore Zoom Communications
Core profile pages, annual revenue records, and related research hubs for this company.
Leadership History
1 leader · 2011 to present
Zoom has evolved from the video-meeting product that became essential during the pandemic into a broader work platform. The company now sells Meetings, Phone, Team Chat, Contact Center, Events, Docs, Rooms, Whiteboard, and AI Companion features to individuals, small businesses, and enterprises.
Zoom sells subscription software to individuals, small businesses, and enterprises. Revenue comes from meetings and webinars, phone, rooms, contact center, events, chat, docs, workforce engagement tools, and related services, with enterprise customers measured separately from online self-service customers.
CEO
2011 – Present
15 years (current)
Meetings growth normalization; Competitive bundle pressure; Reliance on upsell beyond core video; Microsoft and Google suite competition; Price compression in video meetings; Security or reliability incidents.