Zoom Communications, Inc.
Acquisitions
4
Major Deals Covered
This page covers 4 major deals from 2020 to 2026, each with its price where disclosed and the reason behind it.
| Company | Year | Price | Purpose |
|---|---|---|---|
| Keybase | 2020 | Undisclosed | Secure messaging and encryption team acquired in May 2020 to help build end-to-end encrypted meetings. |
| Workvivo | 2023 | Undisclosed | Employee experience and internal communications platform, acquired in 2023. |
| BrightHire | 2025 | Undisclosed | Interview intelligence software for recruiting teams. |
| Common Room | 2026 | Undisclosed | Seattle-based go-to-market intelligence platform that builds person-level buyer profiles for sales teams. The agreement was announced July 2, 2026, and the price was not disclosed. |
2026
Seattle-based go-to-market intelligence platform that builds person-level buyer profiles for sales teams. The agreement was announced July 2, 2026, and the price was not disclosed.
Meant to extend Zoom Revenue Accelerator to earlier stages of the sales cycle.
Announced July 2026
2025
Interview intelligence software for recruiting teams.
Took Zoom's AI products into hiring workflows.
Completed
2023
Employee experience and internal communications platform, acquired in 2023.
Added an employee engagement product sold alongside Zoom Workplace.
Completed
2020
Secure messaging and encryption team acquired in May 2020 to help build end-to-end encrypted meetings.
Supported the optional end-to-end encryption Zoom launched in October 2020.
Completed
Management describes Zoom as a 'system of action' for work. In practice that means selling Enterprise customers phone, contact center and AI agents, and buying companies to add adjacent workflows. BrightHire (interview intelligence) was bought in late 2025, and an agreement to buy Common Room (buyer intelligence for sales teams) was announced on July 2, 2026.
Zoom sells per-user and per-seat subscriptions. It reports two customer groups. Enterprise covers organizations sold through its direct sales team, resellers and strategic partners; it brought in $2.934 billion in fiscal 2026, about 60% of revenue. Online covers customers who buy through the website, about $1.935 billion in fiscal 2026. Zoom tries to sell more products into existing accounts: phone, contact center, Zoom Virtual Agent, Revenue Accelerator, Workvivo and paid AI add-ons on top of meetings. It reports a trailing 12-month Enterprise net dollar expansion rate (99% at July 31, 2026) and Online average monthly churn (2.9%).
In April 2023, Zoom acquired Irish workplace communications platform Workvivo to integrate modern employee intranets, corporate feeds, and staff recognition into Zoom Workplace.
Zoom acquired conversational AI and customer support startup Solvvy to power Zoom Virtual Agent, delivering automated customer service resolutions across Zoom Contact Center.
In May 2020, during the height of its security overhaul, Zoom acquired Keybase to absorb its world-class cryptography engineering team and build end-to-end encryption for video meetings.
In June 2021, Zoom acquired machine-translation startup Kites to integrate real-time multi-language voice transcription and translated subtitles directly into meetings.
Zoom agreed to buy cloud contact center firm Five9 for $14.7 billion in stock, but the deal was abandoned after Five9 shareholders rejected the offer following shifts in Zoom's stock price.
Zoom pursues targeted tuck-in acquisitions that directly inject specialized engineering talent (AI, encryption, translation) or add critical enterprise modules to its unified platform.
Workvivo grew rapidly under Zoom, securing major enterprise rollouts (including Meta selecting Workvivo to replace its discontinued Workplace from Meta software).
Zoom remains patient and disciplined with its cash, favoring share repurchases, internal product R&D, and selective tuck-in acquisitions rather than overpriced mega-mergers.
Compare corporate acquisition records, deal values, and strategic targets
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