Zoom Communications, Inc.
Explore Zoom Communications
Core profile pages, annual revenue records, and related research hubs for this company.
Zoom Communications, Inc.
Explore Zoom Communications
Core profile pages, annual revenue records, and related research hubs for this company.
Business Model Analysis
Annual Revenue: $4.869 billion
Zoom sells subscription software to individuals, small businesses, and enterprises. Revenue comes from meetings and webinars, phone, rooms, contact center, events, chat, docs, workforce engagement tools, and related services, with enterprise customers measured separately from online self-service customers.
Zoom sells subscription software to individuals, small businesses, and enterprises. Revenue comes from meetings and webinars, phone, rooms, contact center, events, chat, docs, workforce engagement tools, and related services, with enterprise customers measured separately from online self-service customers. The strategic question for Zoom is enterprise expansion: can Meetings users be converted into higher-value bundles across Phone, Contact Center, Rooms, Docs, Workvivo, and AI Companion while Microsoft and Google bundle collaboration into broader productivity suites?