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Founders

Who Founded Rakuten?

Hiroshi Mikitani · Founded 1997 · HQ today: Tokyo, Japan

Who founded Rakuten?

Rakuten was founded by Hiroshi Mikitani in 1997. It is now led by Hiroshi Mikitani.

Founders
Hiroshi Mikitani
Founded
1997
Headquarters
Tokyo, Japan
Number of founders
1
Current CEO
Hiroshi Mikitani (since 1997)
Where was Rakuten founded?
Rakuten was founded in Tokyo, Japan in 1997.
When was Rakuten founded?
Rakuten was founded in 1997.
Who started Rakuten?
Rakuten was founded by Hiroshi Mikitani.
How old is Rakuten?
Rakuten is 29 years old as of 2026.

Founding Story

Hiroshi Mikitani left the Industrial Bank of Japan after the 1995 Great Hanshin earthquake in his hometown of Kobe and founded MDM, Inc. in February 1997. Rakuten Ichiba opened that May with 13 shops. Instead of selling goods itself, the site let small Japanese merchants build and run their own online stores, a model that still defines Ichiba. The company renamed itself Rakuten in 1999 and listed on JASDAQ in 2000.

Background

Mikitani graduated from Hitotsubashi University and joined the Industrial Bank of Japan, which sponsored his MBA at Harvard Business School (1993). Banking work on mergers and corporate finance shaped his later approach to building Rakuten through acquisitions and new business lines.

Role at Rakuten

Hiroshi Mikitani founded Rakuten in 1997 after leaving the Industrial Bank of Japan, and has led it as chairman and CEO since. He built Rakuten Ichiba as a merchant-run marketplace, expanded into credit cards, banking and brokerage in the 2000s, made English the company's official internal language in 2010, and in 2018 committed Rakuten to building Japan's fourth mobile network on cloud-native Open RAN technology.

Hiroshi Mikitani was born in 1965 in Kobe.

Rakuten: CEO & Leadership History

Full timeline →

Hiroshi Mikitani

Founder, Chairman & Chief Executive Officer

1997 – Present

Founded Rakuten in 1997 and still leads it as chairman and CEO. Built Ichiba, expanded into card, banking and brokerage, mandated English internally in 2010, and launched Rakuten Mobile.

Masatada Kobayashi

Co-Founder

1997 – 2024

Masatada Kobayashi co-founded Rakuten alongside Hiroshi Mikitani. He was instrumental in establishing the early technical and operational framework of the Rakuten Ichiba marketplace, laying the groundwork for its expansion into a global internet services ecosystem.

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Who Founded Rakuten? FAQ

Who founded Rakuten Group and when was the company incorporated?

Rakuten was founded on February 7, 1997, in Tokyo, Japan, by Hiroshi Mikitani alongside three founding partners (Shintaro Yamada, Masato Yamaguchi, and Fumio Oki) as MDM, Inc., officially launching the Rakuten Ichiba marketplace on May 1, 1997.

What does the Japanese word 'Rakuten' (楽天) mean?

The word 'Rakuten' (楽天) translates to 'Optimism' in Japanese. Hiroshi Mikitani chose the name to reflect his unshakeable positive belief in a brighter, more innovative future for Japan through internet technology and merchant empowerment.

How humble were Rakuten Ichiba's beginnings on launch day in May 1997?

On May 1, 1997, Rakuten Ichiba launched with just 13 merchant shops, 6 employees, and 2 rented computer servers, generating total merchandise sales of just ¥180,000 (approx. $1,500 USD) in its entire first month of operation.

How did the founders convince skeptical regional Japanese shopkeepers to sell online?

In 1997, when Japanese business leaders believed consumers would never buy goods over the internet, Mikitani and his early team traveled to rural Japanese towns, teaching local craftspeople, ramen makers, and sake brewers how to take digital photos and build online stores for a flat fee of ¥50,000/month.

When did Rakuten complete its initial public offering (IPO)?

In April 2000, just three years after its founding, Rakuten completed its IPO on the JASDAQ exchange (and later moved to the Tokyo Stock Exchange First Section/Prime Market), raising capital to embark on rapid ecosystem expansion.

What role did Shintaro Yamada and early founding engineers play?

Early founding engineers coded the initial Rakuten Ichiba marketplace software from scratch on Linux servers, creating an intuitive merchant interface that allowed non-technical shop owners to manage inventory and customize storefronts.

How did the founders' commitment to merchant empowerment shape Rakuten's ethos?

Unlike competitors who compete against their own sellers with private-label goods, Rakuten established the foundational principle of 'Empowerment', acting strictly as an enabler and partner for merchant success.

What founding principles from 1997 remain core to Rakuten Group today?

The foundational principles of optimism, empowerment of society through technology, continuous Kaizen improvement, and speed as a competitive advantage remain the driving spirit of Rakuten.

Who founded Rakuten?

Rakuten was founded on February 7, 1997, in Tokyo, Japan, by Hiroshi Mikitani along with a small founding team of four employees and collaborators, initially incorporated under the corporate name MDM, Inc.

What was the meaning behind the name "Rakuten"?

The name Rakuten (楽天) translates to "optimism" in Japanese, embodying Hiroshi Mikitani’s conviction that an optimistic, forward-looking mindset and technology could empower society and revitalize Japanese commerce.

What was the initial capital and setup of the company in 1997?

Mikitani self-funded MDM, Inc. with approximately 250,000 USD of his own savings and consulting earnings, working out of a cramped office in Tokyo with second-hand computers and servers assembled by the team.

How did the founders recruit the first 13 merchants for Rakuten Ichiba?

In early 1997, the founders personally visited skeptical mom-and-pop shopkeepers across regional Japan, convincing 13 brave merchants to pay a nominal 50,000 yen/month fee to put their ramen, regional sweets, and crafts on the internet.

What was Shintaro Yamada’s connection to Rakuten’s early days?

Shintaro Yamada (who later founded flea-market app unicorn Mercari) worked as an intern and early software developer at Rakuten during its formative startup days before launching his own ventures.

How did the Kobe earthquake of 1995 catalyze the founding of Rakuten?

The Great Hanshin earthquake destroyed homes of Mikitani’s relatives and friends; witnessing the sudden fragility of life convinced him to abandon a safe career in banking to build something meaningful that created jobs and economic hope.

What unique merchant-centric philosophy did the founders institute?

The founders coined the motto "Empowerment": believing that the role of an internet platform is not to squeeze or displace small merchants, but to provide them with digital tools, education, and autonomy to thrive.

How is the founding legacy honored at Rakuten Crimson House today?

At Rakuten’s global headquarters (Rakuten Crimson House in Futako-Tamagawa, Tokyo), historical artifacts from the original 13 merchant shops and early servers are displayed to remind employees of their bootstrapping roots.

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