In 1997, 32-year-old Hiroshi 'Mickey' Mikitani, an industrial bank executive who earned an MBA from Harvard Business School, left his banking career after the devastating 1995 Kobe earthquake claimed the lives of several close friends, deciding he had to take risks to revitalize the stagnant Japanese economy. Mikitani observed that Japanese mom-and-pop merchants across regional prefectures were struggling against big-city retail chains. He founded **MDM, Inc.** (renamed Rakuten, from the Japanese word meaning 'optimism') in February 1997 with just five employees and ¥13 million in savings. Launching **Rakuten Ichiba** on May 1, 1997, with only 13 merchant storefronts, Mikitani let shop owners design their own web pages and communicate directly with customers, igniting Japan's digital commerce revolution.