Dunzo
Company History
Dunzo History: Founding, Growth & Key Milestones
Founded 2014 in Bengaluru, India
When was Dunzo founded?
Dunzo was founded in 2014 in Bengaluru, India by Kabeer Biswas, Mukund Jha, Ankur Aggarwal and Dalvir Suri, making it 12 years old.
- Founded
- 2014
- Founding place
- Bengaluru, India
- Founders
- Kabeer Biswas, Mukund Jha, Ankur Aggarwal and Dalvir Suri
- Headquarters today
- Bengaluru, Karnataka, India
- Milestones documented
- 6 (2014–2025)
| Year | Event |
|---|---|
| 2014 | Dunzo starts as a WhatsApp group in Bengaluru |
| 2017 | Google makes its first direct Indian startup investment |
| 2021 | Dunzo Daily launches |
| 2022 | Reliance Retail buys 25.8% |
| 2023 | FY23 loss of ~$209 million (₹1,801.8 crore); dark stores closed |
| 2025 | App goes offline; insolvency and Reliance write-off |
- Where was Dunzo founded?
- Dunzo was founded in Bengaluru, India in 2014.
- Who founded Dunzo?
- Dunzo was founded by Kabeer Biswas, Mukund Jha, Ankur Aggarwal and Dalvir Suri.
- When did Dunzo start?
- Dunzo was founded in 2014.
- How old is Dunzo?
- Dunzo is 12 years old as of 2026.
Founding Story
Dunzo began in 2014 as a WhatsApp group in Bengaluru, where Kabeer Biswas and his early team took requests to pick up and drop off almost anything, from groceries and medicines to forgotten keys, and arranged the runs themselves. The steady flow of requests in a traffic-choked city showed there was demand for on-demand errands, and the founders turned the chat service into the Dunzo app.
Founders
Kabeer Biswas
Kabeer Biswas co-founded Dunzo in 2014 and was its CEO for about ten years. He started the service as a WhatsApp group in Bengaluru and raised money from Google in 2017 and Reliance Retail in 2022. After more than a year of funding trouble, he left Dunzo in January 2025 to lead operations at Flipkart Minutes, Flipkart's quick-commerce service, and left Flipkart in October 2025. Kabeer Biswas was born in 1984.
Mukund Jha
Mukund Jha co-founded Dunzo and was its Chief Technology Officer, building the dispatch and order-routing platform behind the app. He left Dunzo in 2023 and went on to co-found the AI startup Emergent. (Exact birth year remains publicly undisclosed).
Ankur Aggarwal
Ankur Aggarwal is one of Dunzo's four co-founders and worked on the early product and engineering that turned the WhatsApp service into an app. Like the other co-founders, he left before the company shut down. (Exact birth year remains publicly undisclosed).
Dalvir Suri
Dalvir Suri joined Dunzo early and is credited as a co-founder. He led operations and later Dunzo's merchant and B2B delivery business before leaving in 2023. (Exact birth year remains publicly undisclosed).
Key Milestones
Dunzo starts as a WhatsApp group in Bengaluru
Kabeer Biswas begins taking errand requests over WhatsApp.
Source: en.wikipedia.orgGoogle makes its first direct Indian startup investment
Google leads Dunzo's $12.3 million round in December 2017.
Source: en.wikipedia.orgDunzo Daily launches
Dunzo enters dark-store quick commerce with 15-to-20-minute grocery delivery.
Source: entrackr.comReliance Retail buys 25.8%
Reliance Retail invests about $200 million in a $240 million round valuing Dunzo near $775 million.
Source: en.wikipedia.orgFY23 loss of ~$209 million (₹1,801.8 crore); dark stores closed
Revenue rises to ~$26.3 million (₹226.6 crore) but losses nearly quadruple; layoffs and salary delays follow.
Source: economictimes.indiatimes.comApp goes offline; insolvency and Reliance write-off
Kabeer Biswas joins Flipkart in January, Reliance writes off ~$191 million (₹1,645 crore), and the NCLT admits Dunzo into insolvency.
Source: inc42.comKeep researching Dunzo
Dunzo Company History FAQ
When was Dunzo founded?
Dunzo was founded in Bengaluru in 2014 as a WhatsApp errand service by Kabeer Biswas, with co-founders Ankur Aggarwal, Dalvir Suri and Mukund Jha.
When did Google invest in Dunzo?
Google led Dunzo's $12.3 million round in December 2017, its first direct investment in an Indian startup.
When did Reliance invest in Dunzo?
In January 2022 Reliance Retail invested about $200 million for 25.8% as part of a $240 million round.
When did Dunzo shut down?
Dunzo's app and website went offline in January 2025, shortly after CEO Kabeer Biswas joined Flipkart. The NCLT admitted the company into insolvency later in 2025.
How did Dunzo start?
Dunzo was founded in 2014 by Kabeer Biswas in Bengaluru. It famously started as a simple WhatsApp group where people could text Biswas to run errands (picking up laundry, buying cigarettes, moving documents). It became so overwhelmingly popular that they built a dedicated app.
Related Strategic History
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