Zapier started from a problem the founders kept running into while doing freelance integration work: they were building the same connectors between apps over and over. They turned that into a general-purpose tool. Zapier went through Y Combinator in 2012, raised a single small seed round, and became profitable in 2014. It has never had offices. Its platform is built around Zaps, which pair a trigger in one app with actions in others, and has since added a no-code database, an app and form builder, a diagramming tool, and AI agents. Co-founder Wade Foster has led the company as CEO since it was founded. The company is headquartered in San Francisco, California (Fully Remote).
Zapier sells tiered subscriptions priced mainly by task volume, where a task is one action that an automation completes. A free plan with a limited monthly task allowance brings users in. Paid Professional and Team plans unlock multi-step Zaps, branching logic, premium apps, and shared workspaces. Enterprise contracts add SAML SSO, admin controls, and governance features. AI steps, agent runs, and MCP calls draw on the same task allowance as regular Zaps. Software vendors build and maintain their own integrations on the Zapier Developer Platform, which keeps the catalog growing without Zapier writing every connector itself.