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The Western Union Company

Financial Performance

Western Union Revenue & Financials

Revenue

$4.1B (FY2025)

Market Cap

$1.9B

Net Income

$499.6M

Employees

9,600

What is Western Union's revenue?

Western Union had $4.1B in revenue for fiscal year 2025, down 3.8% from 2024. Net income was $499.6M.

Latest revenue
$4.1B (FY2025)
Year-over-year
-3.8%
Growth rate (CAGR)
-3.2% over 9 years
Peak revenue
$5.6B (FY2018)
Years of data
10
Employees
9,600
What is Western Union's operating income?
Western Union reported operating income of $757.3M for fiscal year 2025. sec.gov
How much profit does Western Union make?
Western Union reported net income of $499.6M for fiscal year 2025. sec.gov
How many employees does Western Union have?
Western Union has about 9,600 employees.

Financial Analysis

Western Union's revenue fell from $5.07 billion in 2021 to $4.05 billion in 2025. Part of the drop came from selling Business Solutions and leaving Russia and Belarus in 2022. Net income was $499.6 million in 2025, down from $934.2 million in 2024. In 2026, Q1 revenue was $983 million, flat on a GAAP basis. Q2 revenue was about $1.0 billion, down 1%, with GAAP EPS of $0.24 against $0.37 a year earlier. Management blamed weaker Americas retail and the delayed Intermex close, and said it would cut costs harder in the second half of 2026.

Revenue Trend Analysis

YoY Change

-3.8%

9-Year CAGR

-3.2%

Peak Year

2018

Trend

Declining Trend

The Western Union Company has 10 full fiscal year figures on this page, compounding at -3.2% annually over 9 years. The most recent year saw a 3.8% decline versus the prior year. Annual revenue peaked in fiscal year 2018 at $5.6B. Of 9 comparable year-over-year steps, 3 showed growth and 6 showed a decline.

Annual revenue history

Fiscal YearRevenueOperating IncomeNet IncomeYoY ChangeSource
FY2025$4.1B$757.3M$499.6M-3.8%THE WESTERN UNION COMPANY annual report (Form 10-K, SEC EDGAR, filed 2026-02-20)

Fiscal year ended 2025-12-31.

FY2024$4.2B$725.8M$934.2M-3.4%THE WESTERN UNION COMPANY annual report (Form 10-K, SEC EDGAR, filed 2026-02-20)

Fiscal year ended 2024-12-31.

FY2023$4.4B$817.5M$626M-2.6%THE WESTERN UNION COMPANY annual report (Form 10-K, SEC EDGAR, filed 2026-02-20)

Fiscal year ended 2023-12-31.

FY2022$4.5B$884.9M$910.6M-11.7%THE WESTERN UNION COMPANY annual report (Form 10-K, SEC EDGAR, filed 2025-02-20)

Fiscal year ended 2022-12-31.

FY2021$5.1B$1.1B$805.8M+4.9%THE WESTERN UNION COMPANY annual report (Form 10-K, SEC EDGAR, filed 2024-02-22)

Fiscal year ended 2021-12-31.

FY2020$4.8B$967.3M$744.3M-8.6%THE WESTERN UNION COMPANY annual report (Form 10-K, SEC EDGAR, filed 2023-02-23)

Fiscal year ended 2020-12-31.

FY2019$5.3B$934M$1.1B-5.3%THE WESTERN UNION COMPANY annual report (Form 10-K, SEC EDGAR, filed 2022-02-24)

Fiscal year ended 2019-12-31.

FY2018$5.6B$1.1B$851.9M+1.2%THE WESTERN UNION COMPANY annual report (Form 10-K, SEC EDGAR, filed 2021-02-19)

Fiscal year ended 2018-12-31.

FY2017$5.5B$475.8M-$557.1M+1.9%THE WESTERN UNION COMPANY annual report (Form 10-K, SEC EDGAR, filed 2020-02-20)

Fiscal year ended 2017-12-31.

FY2016$5.4B$487M$253.2M—THE WESTERN UNION COMPANY annual report (Form 10-K, SEC EDGAR, filed 2019-02-21)

Fiscal year ended 2016-12-31.

Click any row to see year details.

The Western Union Company balance sheet and cash flow

Balance-sheet figures are as of each fiscal year end; cash-flow figures cover the fiscal year. Taken from the company's annual report on Form 10-K, linked on each row. Free cash flow here is operating cash flow less capital expenditures, calculated by CorpDigest.

Fiscal YearOperating cash flowCapital expendituresTotal assetsTotal liabilitiesFree cash flowSource
FY2025ended Dec 31, 2025$543.7M$38.5M$8.3B$7.3B$505.2MForm 10-K
FY2024ended Dec 31, 2024$406.3M$37.4M$8.4B$7.4B$368.9MForm 10-K
FY2023ended Dec 31, 2023$783.1M$22.9M$8.2B$7.7B$760.2MForm 10-K
FY2022ended Dec 31, 2022$581.6M$31.9M$8.5B$8B$549.7MForm 10-K
FY2021ended Dec 31, 2021$1B$37.7M$8.8B$8.5B$1BForm 10-K
FY2020ended Dec 31, 2020$877.5M$36.5M$9.5B$9.3B$841MForm 10-K
FY2019ended Dec 31, 2019$914.6M$48.1M$8.8B$8.8B$866.5MForm 10-K
FY2018ended Dec 31, 2018$821.3M$136.7M$9B$9.3B$684.6MForm 10-K
FY2017ended Dec 31, 2017$742M$69.1M$9.2B$9.7B$672.9MForm 10-K
FY2016ended Dec 31, 2016$1B$68.8M$9.4B$8.5B$973.1MForm 10-K

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Western Union Revenue and Financial FAQ

What was Western Union's total revenue in fiscal year 2025?

In fiscal year 2025, Western Union generated $4.051 billion in total revenues, stabilizing its top-line performance as digital revenue growth offset mature retail retail market drag.

What is Western Union's operating margin and profitability profile?

Western Union consistently achieves robust GAAP operating margins between 18% and 20%, driven by mature network infrastructure and disciplined corporate expense management.

What is Western Union's dividend track record and payout yield?

Western Union is recognized for its high dividend yield (typically yielding 6% to 8%), returning hundreds of millions annually to shareholders through steady quarterly dividend distributions.

How much cross-border principal does Western Union move annually?

Western Union moves over $100 billion in cross-border consumer principal annually, serving as one of the largest private conduits of international remittances on Earth.

How did the divestiture of Western Union Business Solutions impact financials?

The sale of the B2B division generated approximately $910 million in gross proceeds between 2021 and 2023, which Western Union deployed toward paying down debt and repurchasing common shares.

What is Western Union's balance sheet debt and credit rating profile?

The company maintains an investment-grade balance sheet with roughly $2.5 billion in term debt and bonds, supported by predictable annual free cash flow exceeding $600 million.

How does foreign currency exchange rate volatility affect earnings?

Strengthening of the US dollar against emerging market recipient currencies creates transactional translation headwinds, though it often incentivizes migrants to send larger sums home.

How has Western Union's capital return policy evolved under current leadership?

Management maintains a balanced capital allocation strategy, dividing free cash flow between reinvestment in digital app engineering, dividend distributions, and opportunistic share repurchases.

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Using these figures? Please credit CorpDigest with a link.

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CorpDigest. "Western Union Revenue & Financials." CorpDigest, https://corpdigest.com/company/western-union/financials.
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Content is for informational purposes only. Not financial advice. Data sourced from SEC filings, annual reports, and public records. See our full disclaimer and methodology.