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The Western Union Company

Acquisitions

Western Union Acquisitions

3

Major Deals Covered

$870M

Disclosed Deal Value

What are Western Union's biggest acquisitions?

Western Union's largest disclosed acquisition here is International Money Express (Intermex) (pending) for $500M in 2025. This page covers 3 major deals from 2009 to 2025, each with its price where disclosed and the reason behind it.

Major deals covered
3
Largest deal
International Money Express (Intermex) (pending) ($500M)
First deal
2009
Most recent
2025
CompanyYearPricePurpose
International Money Express (Intermex) (pending)2025$500.0MStrengthen Western Union's retail remittance business from the U.S. to Latin America and the Caribbean.
Custom House2009$370.0MAdd a business-to-business cross-border payments platform.
Travelex Global Business Payments2011UndisclosedWestern Union bought the business payments division of Travelex in 2011.
What companies has Western Union bought?
Major acquisitions by Western Union documented here include International Money Express (Intermex) (pending) (2025), Custom House (2009) and Travelex Global Business Payments (2011).
What is Western Union's most recent acquisition?
The most recent Western Union acquisition documented here is International Money Express (Intermex) (pending), in 2025, for $500M.

International Money Express (Intermex) (pending)

2025

$500M

Why

Strengthen Western Union's retail remittance business from the U.S. to Latin America and the Caribbean.

Impact

Management expected synergies from the deal. On the Q2 2026 call, it said the delayed close had pushed those synergies out.

Outcome

Pending. NYDFS approved the deal in August 2026, but California's DFPI suspended its approval extension on August 13, 2026.

Travelex Global Business Payments

2011

Why

Western Union bought the business payments division of Travelex in 2011.

Impact

It became the core of Western Union Business Solutions, which served companies making cross-border payments.

Outcome

Completed in November 2011 for about 606 million pounds. Western Union sold the business unit in 2021.

Custom House

2009

$370M

Why

Add a business-to-business cross-border payments platform.

Impact

Became part of Western Union Business Solutions.

Outcome

Business Solutions was sold to Goldfinch Partners and The Baupost Group for $910 million and renamed Convera.

The Western Union Company's Growth & Acquisition Strategy

Management calls its approach a dual-track strategy. One track is cutting operating costs in the legacy business. The other is investing in branded digital transfers, consumer services such as bill pay and travel money, and a planned U.S. dollar stablecoin. The Intermex acquisition is meant to strengthen retail remittances from the U.S. to Latin America.

How The Western Union Company Makes Money

Western Union earns money mainly from transfer fees and from the margin between the exchange rate it gives customers and its own cost of currency. Most transfers are still sent or paid out through third-party agent locations, which receive commissions. Branded digital transfers through westernunion.com and the app made up 32% of Consumer Money Transfer revenue and 43% of its transactions in Q2 2026. A second segment, Consumer Services, covers bill payments, travel money, and related products.

Western Union Acquisitions FAQ

What was Western Union's acquisition of Custom House in 2009?

In 2009, Western Union acquired Canadian cross-border payments specialist Custom House for $370 million, forming the initial foundation of its Western Union Business Solutions enterprise division.

Why did Western Union acquire Travelex Global Business Payments in 2011?

Western Union acquired Travelex Global Business Payments for £606 million ($970 million USD) in 2011 to expand its B2B corporate international payments and foreign exchange hedging services.

What was the landmark divestiture of Convera (Business Solutions) in 2021–2023?

Western Union sold its Business Solutions division to Goldfinch Partners and The Baupost Group for $910 million in cash, divesting corporate cross-border payments to refocus strictly on consumer remittances.

What was the sale of Speedpay to ACI Worldwide in 2019?

In May 2019, Western Union sold its US domestic bill payment business, Speedpay, to ACI Worldwide for $750 million in all-cash proceeds, using the capital to buy back shares.

Did Western Union consider acquiring rival MoneyGram?

Western Union reportedly explored a takeover of MoneyGram in 2020 to consolidate the global money transfer market, but the deal never materialized, and MoneyGram was later acquired by Madison Dearborn Partners.

How does Western Union approach early-stage fintech investments?

Through Western Union Ventures, the company makes minority investments and commercial alliances with digital payment infrastructure startups, identity verification firms, and blockchain platforms.

How have strategic divestitures strengthened Western Union's core balance sheet?

Selling non-core assets like Speedpay ($750M) and Business Solutions ($910M) generated over $1.6 billion in cash, allowing Western Union to significantly reduce funded debt and maintain high dividend returns.

What is Western Union's current M&A acquisition criteria?

Management evaluates strategic tuck-ins that accelerate digital wallet capabilities, digital customer acquisition channels, and localized payment rails in high-growth remittance receiving markets.

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Content is for informational purposes only. Not financial advice. Data sourced from SEC filings, annual reports, and public records. See our full disclaimer and methodology.