The Western Union Company
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Leadership History
4 leaders · 1851 to present
Western Union reported $4.051 billion in FY2025 revenue, $499.6 million in net income, and 8,600 employees. Devin McGranahan is CEO. The company remains a global remittance network while shifting toward a more digital-first operating model.
Western Union makes money from consumer money transfers, foreign-exchange spreads, transaction fees, branded digital remittances, consumer services, retail agent locations, and adjacent payment products. The physical network remains valuable in cash corridors, while the digital channel is essential for competing with lower-cost fintech rivals.
President and CEO
2021 – Present
5 years (current)
Leads the Beyond strategy, digital transition, consumer-services expansion, and pending Intermex acquisition.
CEO
2006 – 2010
4 years
Led Western Union after the First Data spin-off as an independent public money-transfer company.
Co-founder and early leader
1851 – 1888
37 years
Helped consolidate early telegraph networks into Western Union's national communications system.
Co-founder
1851 – 1855
4 years
Contributed capital, engineering knowledge, and telegraph-line construction expertise during the company's early formation.
Western Union's main risks are retail remittance decline, Wise and Remitly competition, pricing transparency regulation, AML compliance, immigration-policy pressure, and execution risk around Intermex.
Devin McGranahan is CEO of Western Union.
Western Union's leadership agenda centers on the Beyond strategy, branded digital growth, consumer services, cost efficiency, retail-network optimization, and the pending Intermex acquisition.
Leadership changes help explain shifts in capital allocation, product priorities, risk appetite, and competitive positioning.
Western Union's leaders have shaped its expansion, operating model, and response to industry change.