ServiceNow, Inc.
Financial Performance
ServiceNow Revenue & Financials
Revenue
$13.3B (FY2025)
Market Cap
$134.3B
Net Income
$1.7B
Employees
29,187
What is ServiceNow's revenue?
ServiceNow had $13.3B in revenue for fiscal year 2025, up 20.9% from 2024. Net income was $1.7B.
- Latest revenue
- $13.3B (FY2025)
- Year-over-year
- +20.9%
- Growth rate (CAGR)
- 28.5% over 9 years
- Peak revenue
- $13.3B (FY2025)
- Years of data
- 10
- Employees
- 29,187
Financial Analysis
ServiceNow grows by landing in IT and expanding into more departments. Revenue rose from $1.39 billion in 2016 to $13.278 billion in 2025, and the company has been GAAP profitable since 2019 apart from a small 2018 loss. 2025 brought $1.824 billion in GAAP operating income, $1.748 billion in net income and $4.636 billion in free cash flow. Growth sped up in 2026: Q2 2026 subscription revenue rose 24.5% to $3.877 billion, helped by the Armis deal, and management raised its full-year subscription outlook. In January 2026 the board added $5 billion to the share buyback program. ServiceNow, Inc. is a colossal American enterprise software company specializing in IT service management (ITSM) cloud computing, sustaining a massive market valuation generally exceeding $170 billion.
Revenue Trend Analysis
YoY Change
+20.9%
9-Year CAGR
+28.5%
Peak Year
2025
Trend
Consistent Growth
ServiceNow, Inc. has 10 full fiscal year figures on this page, compounding at +28.5% annually over 9 years. The most recent year saw a 20.9% increase versus the prior year. Annual revenue peaked in fiscal year 2025 at $13.3B. Of 9 comparable year-over-year steps, 9 showed growth and 0 showed a decline.
Annual revenue history
Click any row to see year details.
ServiceNow, Inc. balance sheet and cash flow
Balance-sheet figures are as of each fiscal year end; cash-flow figures cover the fiscal year. Taken from the company's annual report on Form 10-K, linked on each row. Free cash flow here is operating cash flow less capital expenditures, calculated by CorpDigest. In some years total assets exceed liabilities plus shareholders' equity because the company reported redeemable preferred stock or non-controlling interests outside both.
| Fiscal Year | Operating cash flow | Capital expenditures | Total assets | Total liabilities | Shareholders' equity | Free cash flow | Source |
|---|---|---|---|---|---|---|---|
| FY2025ended Dec 31, 2025 | $5.4B | $868M | $26B | $13.1B | $13B | $4.6B | Form 10-K |
| FY2024ended Dec 31, 2024 | $4.3B | $852M | $20.4B | $10.8B | $9.6B | $3.4B | Form 10-K |
| FY2023ended Dec 31, 2023 | $3.4B | $694M | $17.4B | $9.8B | $7.6B | $2.7B | Form 10-K |
| FY2022ended Dec 31, 2022 | $2.7B | $550M | $13.3B | $8.3B | $5B | $2.2B | Form 10-K |
| FY2021ended Dec 31, 2021 | $2.2B | $392M | $10.8B | $7.1B | $3.7B | $1.8B | Form 10-K |
| FY2020ended Dec 31, 2020 | $1.8B | $419M | $8.7B | $5.9B | $2.8B | $1.4B | Form 10-K |
| FY2019ended Dec 31, 2019 | $1.2B | $265M | $6B | $3.9B | $2.1B | $971M | Form 10-K |
| FY2018ended Dec 31, 2018 | $811.1M | $224.5M | $3.9B | $2.8B | $1.1B | $586.6M | Form 10-K |
| FY2017ended Dec 31, 2017 | $642.9M | $150.5M | $3.6B | $2.8B | $778.7M | $492.4M | Form 10-K |
| FY2016ended Dec 31, 2016 | $159.1M | $105.6M | $2B | $1.6B | $541.1M | $53.5M | Form 10-K |
Keep researching ServiceNow
ServiceNow Revenue and Financial FAQ
What is ServiceNow's stock ticker symbol and exchange?
ServiceNow trades on the New York Stock Exchange (NYSE) under the ticker symbol "NOW" and is a major constituent of the S&P 500 index.
What is ServiceNow's annual revenue scale?
ServiceNow surpassed $8.97 billion in total revenue in 2023, crossed a $10 billion annual run rate in 2024, and is tracking toward its strategic goal of $15 billion to $20 billion in organic annual revenue under CEO Bill McDermott.
Why is ServiceNow considered a "Rule of 50" software company?
The Rule of 40 measures SaaS excellence by combining revenue growth rate and free cash flow margin. ServiceNow regularly operates as a "Rule of 50+" company, delivering ~22%-25% annual top-line revenue growth alongside ~30%-33% free cash flow margins.
How much free cash flow does ServiceNow generate annually?
ServiceNow generates over $3.0 billion to $3.5 billion in annual non-GAAP free cash flow, providing immense liquidity to fund R&D, strategic AI acquisitions, and opportunistic share repurchases without debt burden.
What is Remaining Performance Obligations (RPO) and what does it indicate?
ServiceNow maintains current and total RPO exceeding $15 billion to $18 billion. RPO represents contracted future revenue that has not yet been recognized, providing Wall Street with multi-year revenue visibility and predictability.
What is ServiceNow's subscription gross margin profile?
ServiceNow achieves exceptional subscription gross margins between 82% and 84%, reflecting the operating leverage of its proprietary cloud architecture and automated data center operations.
What is ServiceNow's non-GAAP operating margin?
ServiceNow delivers non-GAAP operating margins between 28% and 30%, balancing aggressive enterprise sales and marketing investments with disciplined corporate overhead management.
What is ServiceNow's cash and balance sheet position?
ServiceNow maintains a pristine fortress balance sheet with over $8 billion to $9 billion in cash, cash equivalents, and short-term investments, and minimal net debt maturities.
Does ServiceNow pay a dividend or repurchase shares?
ServiceNow does not pay a cash dividend, preferring to reinvest capital into generative AI development, while operating a multi-billion-dollar share repurchase program to offset equity dilution from employee stock-based compensation.
How does ServiceNow's customer cohort expansion drive long-term earnings?
Each annual customer cohort expands its spending by 2x to 5x over subsequent years as enterprises add more workflow modules, driving sustained compounding growth without requiring proportionate increases in sales acquisition spend.
What percentage of ServiceNow's revenue comes from international markets?
Approximately 64% of revenue is generated in North America, with Europe, Middle East, and Africa (EMEA) contributing ~25%, and Asia-Pacific/Latin America contributing ~11%, presenting a massive international expansion runway.
What was ServiceNow's market capitalization trajectory?
From an initial $2.2 billion market cap at its 2012 IPO, ServiceNow expanded into a multi-hundred-billion-dollar tech colossus, regularly trading with a market capitalization between $150 billion and $200 billion+.
Cite or embed this data
Using these figures? Please credit CorpDigest with a link.
CorpDigest. "ServiceNow Revenue & Financials." CorpDigest, https://corpdigest.com/company/servicenow/financials.<div style="font-family:system-ui,sans-serif;font-size:14px;line-height:1.5;border:1px solid #e2e8f0;border-radius:8px;padding:12px 16px;max-width:520px"><strong>ServiceNow reported $13.3B in revenue (FY2025).</strong><br>Source: <a href="https://corpdigest.com/company/servicenow/financials" target="_blank" rel="noopener">CorpDigest — ServiceNow financials</a></div>Related Financial Audits
Compare revenue, net income, and market cap scale
Explore ServiceNow
Core profile pages, founders and related research hubs for this company.