Okta makes money by selling term subscriptions to its cloud identity services. Workforce identity products such as Single Sign-On, Adaptive MFA, Universal Directory, Lifecycle Management, Okta Identity Governance and Privileged Access are generally priced per user per month and sold on annual or multi-year contracts. Customer identity, sold under the Auth0 brand, is priced mainly by monthly active users and feature tier, from a free developer plan up to custom enterprise contracts. In fiscal 2026, subscription revenue was $2.855 billion of $2.919 billion total; the remainder was professional services, which Okta is deliberately shifting to partners. Growth comes from landing new customers and upselling additional products, with a dollar-based net retention rate of 107% reported for the quarter ended July 31, 2026.