How Okta Makes Money

Okta makes money by selling term subscriptions to its cloud identity services. Workforce identity products such as Single Sign-On, Adaptive MFA, Universal Directory, Lifecycle Management, Okta Identity Governance and Privileged Access are generally priced per user per month and sold on annual or multi-year contracts. Customer identity, sold under the Auth0 brand, is priced mainly by monthly active users and feature tier, from a free developer plan up to custom enterprise contracts. In fiscal 2026, subscription revenue was $2.855 billion of $2.919 billion total; the remainder was professional services, which Okta is deliberately shifting to partners. Growth comes from landing new customers and upselling additional products, with a dollar-based net retention rate of 107% reported for the quarter ended July 31, 2026.

Okta's growth strategy has three parts: sell newer products (Okta Identity Governance, Privileged Access, Identity Threat Protection, Identity Security Posture Management) into its existing base; move up-market, where customers above $1 million in ACV grew more than 20% to over 600 by mid-2026; and extend identity controls to AI agents and non-human identities through product launches and acquisitions such as Axiom Security (2025) and Permiso Security (announced July 2026). It is also handing more implementation work to partners to focus on software revenue.