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JioMart Express

Independent Editorial Analysis
6 historical events · Editorial analysis

JioMart Express Company Profile: Business Model, History & Strategy

Research depth: 6 milestones · 10 FAQs

JioMart Express was Reliance Retail's quick-commerce grocery app, launched in Navi Mumbai in March 2022 with delivery in about 90 minutes from nearby Reliance stores. Reliance shut it down in February 2023.

How JioMart Express makes money: JioMart Express sold groceries and daily essentials to consumers (B2C). Orders were picked from nearby Reliance retail stores rather than a central warehouse and delivered within a promised window of about 90 minutes.

CEOIsha Ambani
Founded2022
IndustryQuick Commerce
By Swet ParvadiyaLast reviewed:
Where was JioMart Express founded?
JioMart Express was founded in Navi Mumbai, India in 2022.
When did JioMart Express start?
JioMart Express was founded in 2022.
Who founded JioMart Express?
JioMart Express was founded by Mukesh Ambani and Isha Ambani.
How old is JioMart Express?
JioMart Express is 4 years old as of 2026.
In-Depth Analysis
177 words · 1 min read

Why JioMart Express closed

The service never scaled far beyond Navi Mumbai. Its 90-minute promise trailed the 10-minute delivery marketed by Blinkit, Zepto and Swiggy Instamart, and quick commerce was losing money across the industry. Reliance's 25.8% Dunzo stake, bought for about $200 million in January 2022, was written off in 2025.

JioMart quick commerce in 2026

Reliance rebuilt fast delivery inside the main JioMart app. It reached about 1.6 million average daily orders by January 2026, and at the June 2026 AGM ran from more than 3,100 stores in 1,200+ cities. Daily orders grew 116% year on year in the June 2026 quarter.

Parent company financials

Reliance Retail reported FY26 gross revenue of Rs 3,70,026 crore (about $39 billion). In Q1 FY27, gross revenue rose 7.4% to Rs 90,408 crore while profit fell 14.2% to Rs 2,806 crore because of quick-commerce investment.

JioMart Express Key Facts

CompanyJioMart Express
Last reviewedBy Swet Parvadiya, Founder & Editor - September 2026
Founded2022
Founder(s)Mukesh Ambani, Isha Ambani
CEOIsha Ambani
HeadquartersNavi Mumbai, Maharashtra, India
IndustryQuick Commerce

JioMart Express Company Profile: Business Model, History & Strategy

"JioMart Express lasted less than a year, but it was where Reliance first tested store-based fast grocery delivery, the model behind JioMart's 1.6 million daily orders in 2026."

JioMart Express was Reliance Retail's quick-commerce grocery app, launched in Navi Mumbai in March 2022 with delivery in about 90 minutes from nearby Reliance stores. Reliance shut it down in February 2023. It now offers quick commerce through the main JioMart app, which reached about 1.6 million daily orders by January 2026.

Founded

2022

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Research Profile

Our analysts compile business strategy profiles from public financial filings, press releases, and analyst reports. Each profile is reviewed for accuracy before publication by our editorial desk and updated on a rolling basis.

Sources & References

Financial data on this page is sourced from SEC EDGAR filings, official earnings releases, and verified press statements. Revenue figures are reviewed and updated periodically. Read our full data methodology ->

Editorial Methodology

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Swet Parvadiya
SEC filings & public records methodology
Sourced from public financial records

Frequently Asked Questions About JioMart Express

What was JioMart Express?

JioMart Express was Reliance Retail's standalone quick-commerce grocery app. It launched in Navi Mumbai in March 2022 and promised delivery of groceries and essentials in about 90 minutes from nearby Reliance stores.

Is JioMart Express shut down?

Yes. Reliance quietly paused JioMart Express in February 2023. The app was removed from Google Play and its website went inactive. Fast delivery is now offered inside the main JioMart app.

Why did Reliance shut down JioMart Express?

Reliance did not give an official reason. Reports at the time noted the service never scaled beyond Navi Mumbai, its 90-minute promise trailed rivals' 10-minute delivery, and quick commerce was losing money across the industry.

Who owns JioMart Express and JioMart?

Both belong to Reliance Retail Ventures Limited (RRVL), the retail subsidiary of Reliance Industries, which is chaired by Mukesh Ambani. Minority investors in RRVL include QIA, KKR, Silver Lake and Saudi Arabia's PIF.

Who runs JioMart and Reliance Retail?

Isha Ambani leads Reliance Retail Ventures as executive director. Dinesh Taluja is Reliance Retail's chief financial officer. Mukesh Ambani is chairman and managing director of parent Reliance Industries.

How does JioMart quick commerce make money?

It earns the retail margin on groceries, electronics and fashion sold through the JioMart app, plus delivery fees. Reliance says it will judge each dark store on order density, repeat rates, fulfilment costs and contribution margin.

Who are JioMart's quick-commerce competitors?

Blinkit, Zepto, Swiggy Instamart, Flipkart Minutes, Amazon Now and BigBasket. In 2025 Blinkit had about 47% market share, Zepto 24% and Instamart 22%, according to Datum Intelligence.

How big is JioMart quick commerce in 2026?

At the June 2026 AGM, Reliance said JioMart quick commerce ran from more than 3,100 stores in 1,200+ cities and 5,100 PIN codes. It reached about 1.6 million average daily orders by January 2026, and daily orders grew 116% year on year in the June 2026 quarter.

What happened to Reliance's Dunzo investment?

Reliance Retail took a 25.8% stake in Dunzo for about $200 million in January 2022. Dunzo later collapsed, and Reliance wrote off its roughly Rs 1,645 crore investment in 2025.

Does JioMart Express still exist?

No, Reliance Retail officially shut down the JioMart Express app and its 90-minute delivery service in early 2023, integrating operations into the main JioMart app and WhatsApp channels.

Strategic Face-Off

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Content is for informational purposes only. Not financial advice. Data sourced from SEC filings, annual reports, and public records. See our full disclaimer and methodology.