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Dunzo

Hyperlocal DeliveryFounded 2014
Reviewed by Swet Parvadiya
Company data updated: October 2026
Independent Editorial Analysis
6 historical events · Editorial analysis

Dunzo Company Profile: Revenue, Business Model & Strategy

Research depth: 6 milestones · 9 FAQs

Dunzo is a defunct Indian hyperlocal delivery startup founded in Bengaluru in 2014. It raised about $450 million, posted a ~$209 million (₹1,801.8 crore) loss on ~$26.3 million (₹226.6 crore) of revenue in FY23, shut its app in January 2025 and was admitted into insolvency by the NCLT in 2025.

How Dunzo makes money: Dunzo earned money in two ways. First, delivery and service fees: customers paid distance-based fees for pick-up-and-drop errands (Dunzo Genie-style tasks) and for orders from partner stores, and merchants paid…

Revenue & employeesFoundersBusiness modelHistory
Annual Revenue (FY2023)$27.5M
Founded2014
IndustryHyperlocal Delivery
By Swet ParvadiyaLast reviewed:
Data sources: annual reports, SEC filings, methodology
Industry:Hyperlocal Delivery

Dunzo key figures

Dunzo had revenue of $27.5M for fiscal year 2023.

Source: Registrar of Companies filing via The Economic Times · Last reviewed October 2026

Founded
2014
12 years ago
Where was Dunzo founded?
Dunzo was founded in Bengaluru, India in 2014.
When did Dunzo start?
Dunzo was founded in 2014.
How old is Dunzo?
Dunzo is 12 years old as of 2026.
In-Depth Analysis
236 words · 2 min read

Dunzo was a Bengaluru hyperlocal delivery startup founded in 2014 by Kabeer Biswas, Ankur Aggarwal, Dalvir Suri and Mukund Jha. Backed by Google and Reliance Retail, it raised about $450 million but lost ~$209 million (₹1,801.8 crore) on ~$26.3 million (₹226.6 crore) of revenue in FY23. Its app went offline in January 2025, Reliance wrote off its ~$191 million (₹1,645 crore) investment, and the NCLT admitted Dunzo into insolvency in 2025.

What did Dunzo do?

Dunzo let city users order from local stores, send items across town with a delivery partner and, from 2021, get groceries in 15 to 20 minutes through Dunzo Daily dark stores. It also offered on-demand delivery to businesses.

How did Dunzo make money?

It charged delivery and service fees, earned merchant commissions and B2B delivery fees, and sold products through Dunzo Daily. Product sales were about $16.4 million (₹141 crore), or 62%, of FY23 revenue.

Why did Dunzo fail?

The move into dark stores came just before the 2022-23 funding slowdown. Rivals Blinkit, Swiggy Instamart and Zepto had more capital, and Dunzo spent about ₹9 for each rupee of operating revenue in FY23. Without new funding it delayed salaries, cut staff and fell behind on vendor dues.

Who owns Dunzo now?

Reliance Retail held about 25.8%, alongside Google and other investors, but wrote off its stake. Under insolvency, a resolution professional manages the company while creditors' claims are decided.

Table of Contents

Dunzo Key Facts

CompanyDunzo
Financials$27.5M (FY2023, last reviewed October 2026)
Last reviewedBy Swet Parvadiya, Founder & Editor - October 2026
Founded2014
Founder(s)Kabeer Biswas, Ankur Aggarwal, Dalvir Suri, Mukund Jha
HeadquartersBengaluru, Karnataka, India
IndustryHyperlocal Delivery

Dunzo Company Profile: Revenue, Business Model & Strategy

"Dunzo raised about $450 million and was backed by Google and Reliance, but lost ₹1,801.8 crore on ~$26.3 million (₹226.6 crore) of revenue in FY23, went offline in January 2025 and was admitted into insolvency the same year."

Dunzo is a defunct Indian hyperlocal delivery startup founded in Bengaluru in 2014. It raised about $450 million, posted a ~$209 million (₹1,801.8 crore) loss on ~$26.3 million (₹226.6 crore) of revenue in FY23, shut its app in January 2025 and was admitted into insolvency by the NCLT in 2025.

Revenue

$27.5M

Founded

2014

Author: CorpDigest Research DeskCompany Research

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Explore Dunzo In Depth

Detailed research across every dimension of Dunzo — history, financials, leadership, and strategy.

Company History

Dunzo was the experimental pioneer of on-demand delivery in India. Based in Bengaluru, it worked like a digital errand runner: users could order groceries, medicines or food, or send a forgotten charger or keys across…

Full Dunzo history →

Revenue & Financials

Dunzo had $27.5M in revenue for fiscal year 2023. Data covers 3 fiscal years.

Dunzo financials →

Founders

Dunzo was founded by Kabeer Biswas, Ankur Aggarwal, Dalvir Suri, Mukund Jha in 2014. Explore each founder's background, motivations, and their role in building the company.

Dunzo founders →

CEO & Leadership

Explore Dunzo's CEO history — leadership transitions, tenures, and strategic decisions of each chief executive.

Dunzo CEO history →

Business Model

Dunzo earned money in two ways. First, delivery and service fees: customers paid distance-based fees for pick-up-and-drop errands (Dunzo Genie-style tasks) and for orders from partner stores, and merchants paid…

How Dunzo makes money →

Competitive Strategy

Dunzo's strategy moved through three stages. From 2014 to 2020 it grew as a "deliver anything" errand app in Bengaluru, then other metros.

Dunzo strategy →

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 Research Profile

Our analysts compile business strategy profiles from public financial filings, press releases, and analyst reports. Each profile is reviewed for accuracy before publication by our editorial desk and updated on a rolling basis.

About the Author →Our Methodology →

Sources & References

All data point citations [1], [2], etc. in the tables above refer to these primary sources.

Financial data on this page is sourced from SEC EDGAR filings, official earnings releases, and verified press statements. Revenue figures are reviewed and updated periodically. Read our full data methodology ->

Editorial Methodology

Company Research

We use company filings, annual reports, company statements and press reports, with primary sources preferred where available. Each financial row shows its recorded source. Full-year figures are separated from annualized run-rates, partial periods and forecasts; unaudited figures carry a label. Source detail varies by company, so check the linked material when the reporting basis matters.

1. Primary Sources

Public companies may provide filings and annual reports. Private-company figures may come from statements or press coverage. A missing figure stays missing, and a source link should identify where its number came from.

2. Expert Curation

We organize company records and review claims for strategic context, source quality and clarity. Pages show a review date where one is recorded.

3. Multi-Pass Audit

Technical checks flag inconsistent figures and missing links. Editorial review of the underlying source remains necessary for claims those checks cannot verify.

Swet Parvadiya
SEC filings & public records methodology
Sourced from public financial records

Frequently Asked Questions About Dunzo

What happened to Dunzo?

Dunzo ran out of money after years of losses. It lost ~$209 million (₹1,801.8 crore) on ~$26.3 million (₹226.6 crore) of revenue in FY23, closed most dark stores in 2023, delayed salaries, and its app and website went offline in January 2025. In 2025 the NCLT Bengaluru admitted it into insolvency.

Is Dunzo shut down?

Yes. Dunzo stopped operating around January 2025 and is going through a corporate insolvency resolution process at the NCLT Bengaluru. No approved resolution plan had been reported as of the latest public coverage.

Who owns Dunzo?

Reliance Retail was the largest shareholder, with about 25.8% bought for roughly $200 million in 2022. Other investors included Google, Lightrock, Lightbox, 3L Capital and Blume Ventures. Reliance wrote off its entire ~$191 million (₹1,645 crore) investment in its FY25 annual report. Under insolvency, the company is run by a resolution professional rather than its shareholders.

Who is the CEO of Dunzo?

Dunzo has no operating CEO. Co-founder Kabeer Biswas was CEO from 2014 until January 2025, when he joined Flipkart Minutes. He left Flipkart in October 2025.

How did Dunzo make money?

Dunzo earned delivery and service fees on errands and partner-store orders, per-delivery fees from merchants, and, from 2021, product sales through its Dunzo Daily dark stores. Product sales were about $16.4 million (₹141 crore), or 62%, of FY23 revenue.

What was Dunzo's revenue?

Dunzo reported revenue from operations of ₹226.6 crore (about $27.5 million) in FY23, more than four times FY22, with a net loss of ~$209 million (₹1,801.8 crore).

Who founded Dunzo?

Kabeer Biswas, Ankur Aggarwal, Dalvir Suri and Mukund Jha founded Dunzo in Bengaluru in 2014. It began as a WhatsApp group where Biswas took errand requests.

Who were Dunzo's competitors?

Blinkit, Swiggy Instamart and Zepto in quick commerce, Swiggy Genie and Porter in pick-up and drop, and later Flipkart Minutes and BigBasket.

Why did Dunzo fail?

Dunzo moved from a light errand model into capital-heavy dark-store grocery delivery in 2021, competed with far better funded rivals, and could not raise new money after 2022. Its largest shareholder, Reliance, did not fund it further, and costs far exceeded revenue.

Strategic Face-Off

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Content is for informational purposes only. Not financial advice. Data sourced from SEC filings, annual reports, and public records. See our full disclaimer and methodology.