The legacy of Norm Larsen, John George, and Sam Crivello lives on in every can of WD-40 sold around the world, a testament to the power of a simple, effective solution to a universal problem, and the strategic brilliance of protecting that solution as a trade secret rather than subjecting it to the limitations of the patent system. The WD-40 Company is not just selling a lubricant; it is selling peace of mind, the assurance that no matter what mechanical challenge arises, there is a simple, effective solution readily available in the familiar blue-and-yellow can. The company's international operations, which account for roughly 40% of total revenue, are managed through a mix of direct subsidiaries in key markets like the UK, Australia, Canada, and China, where the company captures the full wholesale margin and controls the brand narrative, and a network of exclusive distributors in the remaining 160+ countries, where the company trades a portion of the margin for market access and local expertise, minimizing capital expenditure and regulatory risk in emerging markets. Beyond raw materials, the regulatory environment poses an existential threat to the product's core formulation, as the California Air Resources Board (CARB) and the European Chemicals Agency (ECHA) have progressively tightened limits on Volatile Organic Compounds (VOCs), forcing WD-40 to continuously reformulate its products to comply with increasingly stringent environmental standards.
The engineering challenge was immense: the solvent had to displace moisture, prevent corrosion, and not leave a residue that would interfere with the missile's delicate guidance systems, a set of requirements that had stumped several larger, more established chemical companies. The company was on the verge of bankruptcy, having exhausted its initial capital reserves and facing the imminent threat of shuttering operations, a fate that seemed inevitable given the seemingly insurmountable technical challenges and the lack of any alternative revenue streams. Recognizing the massive consumer potential, George and Crivello convinced a skeptical Larsen to repackage the formula in aerosol cans, a technology that was still in its infancy and presented significant technical challenges, as early aerosol cans were prone to leaking and exploding under pressure.