Pets Best Insurance Services
2022
Why
Acquisition of leading US pet health insurance agency.
Outcome
Built a rapidly growing pet healthcare financing and insurance ecosystem.
Synchrony Bank
Acquisitions
3
Major Deals Covered
This page covers 3 major deals from 2018 to 2022, each with its price where disclosed and the reason behind it.
| Company | Year | Price | Purpose |
|---|---|---|---|
| Pets Best Insurance Services | 2022 | Undisclosed | — |
| Allegro Credit | 2021 | Undisclosed | — |
| LoopPay & Mobile Technology Assets | 2018 | Undisclosed | — |
2022
Acquisition of leading US pet health insurance agency.
Built a rapidly growing pet healthcare financing and insurance ecosystem.
2021
Acquisition of specialized point-of-sale financing company.
Broadened specialty merchant network and point-of-sale installment volume.
2018
Acquisition of digital payment and mobile wallet intellectual property.
Accelerated digital wallet integration across partner merchant mobile apps.
Synchrony is executing three strategic vectors under CEO Brian Doubles: (1) Scaling digital wallet and point-of-sale installment financing (Buy Now, Pay Later / Pay in 4) across major digital commerce ecosystems, seamlessly integrating Synchrony financing into mobile wallets; (2) Expanding the CareCredit healthcare network into routine primary healthcare, pet insurance, and specialty veterinary hospitals, capitalizing on the rising pet humanization and out-of-pocket medical expense trends; and (3) Growing Synchrony Bank's direct-to-consumer digital deposit platform, leveraging competitive high-yield savings rates to gather low-cost, sticky consumer deposits to fund loan growth.
Synchrony operates an exceptionally profitable, high-return consumer finance and retail partnership business model organized into five core sales platforms: (1) Home & Auto (~35% of receivables), financing home improvement (Lowe's), furniture, and automotive repairs; (2) Digital (~25%), powering co-branded credit cards and store cards for digital commerce giants (Amazon, PayPal, Venmo); (3) Diversified & Value (~20%), serving mass-merchandise and discount retailers (Sam's Club, TJX/TJ Maxx); (4) Health & Wellness (~15%), operating the CareCredit network accepted at over 260,000 healthcare, dental, and veterinary provider locations; and (5) Lifestyle (~5%), financing outdoor sports, music, and luxury jewelry. Synchrony monetizes its platform through three primary streams: high-yield interest income earned on revolving card balances, retailer merchant discount fees, and fee income from debt cancellation and card services. A vital structural component of Synchrony's model is its Retailer Share Arrangements (RSAs)—contractual profit-sharing agreements where Synchrony shares card profits with retail partners while sharing credit loss risks, strongly aligning merchant incentives.
In 2024, Synchrony acquired Ally Financial's point-of-sale installment financing business, adding $2.2 billion in loan receivables and 2,500 merchant partners in home improvement and health.
CareCredit was acquired in 2003 by GE Consumer Finance and built into Synchrony's Health & Wellness segment, now accepted at over 250,000 healthcare and veterinary locations.
Synchrony acquired Loop Commerce in 2018 to leverage its patented GiftNow digital gifting platform, enabling retail partners to offer seamless e-commerce gifting at checkout.
Veterinary medicine is one of CareCredit's fastest-growing segments; acquiring Pets Best allowed Synchrony to bundle monthly pet insurance with CareCredit veterinary financing, capturing the pet healthcare boom.
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