Policybazaar changed how many Indians buy term life and health cover by putting insurers' prices and features on one comparison screen and backing that with phone advisors and claims support. PB Fintech grew it into a group spanning insurance, credit, agent distribution and healthcare. It has been profitable since FY2024, but it operates in a heavily regulated market where the regulator sets how much insurers can spend on distribution. The company is headquartered in Gurgaon, India. Policybazaar was founded in June 2008 in Gurugram, Haryana, India, by Yashish Dahiya, Alok Bansal, and Avaneesh Nirjar under PB Fintech to bring transparency and online price discovery to India's opaque insurance market, becoming India's largest digital insurance marketplace.
PB Fintech is a distributor, not an underwriter: it never carries claims risk. Policybazaar earns commissions and rewards from life and general insurers when a policy is sold through its website, app, call-centre advisors, PB Partners agents or walk-in stores, and it keeps earning renewal commission as policies are renewed. Paisabazaar earns fees from banks and NBFCs for personal loans, credit cards and other credit products, using free credit-score checks to bring in users. Smaller revenue lines include corporate group insurance broking (Policybazaar for Business), the UAE business and new healthcare services. In Q1 FY27 core insurance revenue grew 46% and core credit revenue 25% year on year.