Sumit Singh
Chief Executive Officer and Director
2018 – Present
8 years (current)
Legacy
Singh leads Chewy's e-commerce, Autoship, pet health, pharmacy, and platform-expansion strategy. Singh joined Chewy from Amazon, where he had led supply-chain and fulfillment operations, and became CEO in 2018 as the company prepared for its 2019 IPO, later steering Chewy toward profitability and expansion into pet healthcare and pharmacy services. Singh has directed Chewy's expansion beyond pet food and supplies into veterinary care through Chewy Vet Care clinics and telehealth consultations via Connect with a Vet, positioning the company to capture a larger share of the roughly $150 billion US pet-industry spend that extends well beyond recurring product purchases into healthcare services. He has also emphasized advertising revenue from pet-brand manufacturers advertising on Chewy's platform, a high-margin business line that uses the company's direct relationship with millions of pet owners, similar to the retail-media strategies pursued by larger e-commerce platforms like Amazon and Walmart. Singh has managed Chewy's relationship with majority shareholder PetSmart and its private-equity owner BC Partners, navigating investor expectations following Chewy's 2019 IPO while the pet-specialty retail parent company itself carried substantial leveraged-buyout debt from its own earlier acquisition of Chewy. He joined Chewy in 2017 as chief operating officer before becoming CEO the following year, having previously worked in supply-chain and operations roles at both Amazon and Dell. He holds an engineering degree and has spoken publicly about applying data-driven operational rigor learned at Amazon to Chewy's logistics and fulfillment network.