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Chewy Company Profile: Revenue, Business Model & Strategy

Research depth: 9 milestones · 10 FAQs

Chewy, Inc. (NYSE: CHWY) is the largest U.S. pure-play online pet retailer. Founded in 2011 by Ryan Cohen and Michael Day and led by CEO Sumit Singh, it reported $12.6 billion in fiscal 2025 net sales and $222.8 million in net income. Autoship subscriptions generate about 85% of its sales.

How Chewy makes money: Chewy is an inventory-led online retailer. It buys pet food, treats, litter, supplies and medications from about 4,000 brands, stocks them in its own fulfillment centers and ships directly to customers.

Annual Revenue (FY2025)$12.6B
Employees18,000
CEOSumit Singh
Founded2011
IndustryE-commerce
By Swet ParvadiyaLast reviewed:
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Chewy, Inc. key figures

Chewy, Inc. had revenue of $12.6B for fiscal year 2025, up 6.2% from FY2024.

Source: company filing · Last reviewed October 2026

Revenue growth, FY2017 to FY2025
+25.1% a year
Compound annual rate, $2.1B to $12.6B
Peak revenue year
FY2025
The latest annual year is the highest in this series
Revenue per employee
$700,083
FY2025 revenue divided by 18,000 employees; headcount may use another date
Current chief executive
Sumit Singh
In the role since 2018 (8 years)
Documented transactions
4
Between 2022 and 2026
Founded
2011
15 years ago
Where was Chewy founded?
Chewy was founded in Plantation, Florida in 2011.
When did Chewy start?
Chewy was founded in 2011.
How old is Chewy?
Chewy is 15 years old as of 2026.
In-Depth Analysis
237 words · 2 min read

Chewy was founded in 2011 by Ryan Cohen and Michael Day. Many investors doubted that heavy bags of pet food could be sold profitably online after the collapse of Pets.com. Cohen bet that pet owners who treat their animals like family would pay for fast delivery and genuinely caring service.

Logistics and Customer Service

When outside logistics partners could not keep up, Chewy built its own fulfillment centers, starting in Mechanicsburg, Pennsylvania. It paired that network with 24/7 human support, handwritten cards, hand-painted pet portraits and sympathy flowers when a pet dies, building loyalty that generalist retailers struggled to match.

PetSmart and the IPO

PetSmart, owned by BC Partners, acquired Chewy for $3.35 billion in 2017, then the largest e-commerce acquisition on record. Chewy went public on the NYSE in June 2019 under the ticker CHWY, and BC Partners has since sold down its stake.

Autoship and Profitability

Autoship recurring orders now drive about 85% of net sales. Chewy reported $12.6 billion in fiscal 2025 net sales, $222.8 million in net income and record free cash flow of $562.4 million.

The Move Into Pet Healthcare

Under CEO Sumit Singh, Chewy added Chewy Pharmacy, Connect with a Vet telehealth and Chewy Vet Care clinics. The 2026 purchase of Modern Animal expanded the clinic network to 47 locations, and the 2025 SmartPak deal added equine health. For fiscal 2026, Chewy expects $13.46 billion to $13.57 billion in net sales.

Chewy, Inc. Key Facts

CompanyChewy, Inc.
Annual revenue change+6.2% (FY2024–FY2025)
Financials$12.6B (FY2025, last reviewed October 2026)
Market Cap$8.4B
Last reviewedBy Swet Parvadiya, Founder & Editor - October 2026
Founded2011
Founder(s)Ryan Cohen, Michael Day
CEOSumit Singh
HeadquartersPlantation, Florida
IndustryPet E-commerce / Online Retail
Employees18,000+

Chewy Company Profile: Revenue, Business Model & Strategy

"Chewy turned recurring pet-food orders into a $12.6 billion business: Autoship accounted for 84.6% of Q2 fiscal 2026 net sales, and the company raised its fiscal 2026 sales outlook to as much as $13.57 billion."

Why Chewy, Inc. Wins

Chewy wins through Autoship's recurring demand, pet-specific customer service, a fulfillment network built for heavy consumables, and a growing health ecosystem that combines pharmacy, telehealth and 47 vet clinics.

Chewy, Inc. operates in a competitive market alongside Amazon.com, Inc., Walmart Inc., Target Corporation, Costco Wholesale Corporation, Central Garden & Pet Company. Analysts frequently compare Chewy, Inc. and Amazon.com, Inc. due to their overlapping products, target markets, and strategic positioning.

Chewy, Inc. (NYSE: CHWY) is the largest U.S. pure-play online pet retailer. Founded in 2011 by Ryan Cohen and Michael Day and led by CEO Sumit Singh, it reported $12.6 billion in fiscal 2025 net sales and $222.8 million in net income. Autoship subscriptions generate about 85% of its sales.

Revenue

$12.6B

Founded

2011

Employees

18K+

Market Cap

$8.4B

Explore Chewy In Depth

Detailed research across every dimension of Chewy — history, financials, leadership, and strategy.

CorpDigest Research Desk

Research Profile

Our analysts compile business strategy profiles from public financial filings, press releases, and analyst reports. Each profile is reviewed for accuracy before publication by our editorial desk and updated on a rolling basis.

Frequently Asked Questions About Chewy

What is Chewy?

Chewy, Inc. (NYSE: CHWY) is the largest pure-play online pet retailer in the United States, based in Plantation, Florida. It sells about 190,000 pet products and services, including food, supplies, prescriptions, telehealth and in-person vet care, to 21.7 million active customers.

How does Chewy make money?

Chewy makes money mainly by selling pet food, treats, litter, supplies and medications online. About 85% of net sales come from Autoship recurring orders. Additional revenue comes from private brands, Chewy Pharmacy, sponsored ads sold to pet brands, Chewy+ memberships and veterinary clinic services.

Who is the CEO of Chewy?

Sumit Singh has been CEO of Chewy since 2018. He joined in 2017 as chief operating officer after supply-chain and operations roles at Amazon and Dell. Christopher Deppe is chief financial officer.

Who founded Chewy?

Ryan Cohen and Michael Day founded Chewy in 2011 in Dania Beach, Florida, originally as MrChewy.com. Cohen led the company until 2018 and later became CEO of GameStop.

Who owns Chewy?

Chewy is a public company traded on the NYSE as CHWY. PetSmart, owned by private equity firm BC Partners, bought Chewy in 2017 and took it public in 2019. BC Partners affiliates remain a major shareholder but have sold large blocks of stock through secondary offerings, with the rest held by public and institutional investors.

What was Chewy's revenue in 2025?

Chewy reported $12.6 billion in net sales for fiscal 2025, which ended February 1, 2026, up 8.3% year over year, with net income of $222.8 million. For fiscal 2026 it expects $13.46 billion to $13.57 billion in net sales.

Who are Chewy's main competitors?

Chewy's main competitors are Amazon, Walmart, Petco, PetSmart, Target and Costco in pet products, plus veterinary groups such as Banfield and VCA in pet healthcare.

What is Chewy Autoship?

Autoship is Chewy's recurring delivery program: customers schedule repeat shipments of food, litter or medication and receive a discount. Autoship customer sales were $2.8 billion, or 84.6% of net sales, in Q2 fiscal 2026.

What companies has Chewy acquired?

Chewy acquired SmartPak Equine from Covetrus in 2025 and veterinary clinic operator Modern Animal in 2026, which expanded its clinic network from 18 to 47 locations.

Does PetSmart own Chewy?

PetSmart acquired Chewy in 2017 for $3.35 billion, but later spun it out as an independent publicly traded company in 2019, eventually fully separating.

Analysis: How Chewy, Inc. Makes Money

Deep dive into the Chewy, Inc. business model, revenue streams, and strategic moats in 2026.

Competitor Benchmarking

    Financial data on this page is sourced from SEC EDGAR filings, official earnings releases, and verified press statements. Revenue figures are reviewed and updated periodically. Read our full data methodology ->

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    Swet Parvadiya
    SEC filings & public records methodology
    Sourced from public financial records

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