Microsoft vs Zapier: Revenue, Profit and Business Model
Microsoft reported $331.8B of revenue in FY2026 and $133.7B of net income. Zapier reported $310M of revenue in FY2023 and — of net income.
Latest financial snapshot
Financial summary
Microsoft
Microsoft's FY2026 revenue rose 17.8% to $331.8 billion, operating income rose 21% to $155.2 billion, and GAAP net income rose 31% to $133.7 billion. Fourth-quarter revenue was $90.0 billion (up 18%) with net income of $35.8 billion, helped by a $3.2 billion gain on its Anthropic investment. Microsoft Cloud revenue reached $59.3 billion in Q4, up 27%. The main pressure point is capital intensity: AI data center spending has pushed free cash flow growth well below earnings growth.
Zapier
Zapier is private and does not publish financial statements. According to the company, it raised $1.3 million in 2012 and was valued at $5 billion in January 2021 without raising any further funding. That valuation came from a secondary sale: Sequoia Capital and Steadfast Financial bought shares from early investors, and Foster said the founders did not sell. Zapier has been profitable since 2014. Forbes reported annual recurring revenue of about $140 million in 2021. Later figures of around $310 million are third-party estimates (Sacra for 2023, Latka for 2024), not company disclosures. No revenue figure for 2025 or 2026 has been published.
Revenue and profit by year
Microsoft
| Year | Revenue | Net income | Margin | Growth | Source |
|---|---|---|---|---|---|
| FY2026 | $331.8B | $133.7B | 40.3% | +17.8% | Source |
| FY2025 | $281.7B | $101.8B | 36.1% | +14.9% | Source |
| FY2024 | $245.1B | $88.1B | 36.0% | +15.7% | Source |
| FY2023 | $211.9B | $72.4B | 34.1% | +6.9% | Source |
| FY2022 | $198.3B | $72.7B | 36.7% | +18.0% | Source |
| FY2021 | $168.1B | $61.3B | 36.5% | +17.5% | Source |
| FY2020 | $143B | $44.3B | 31.0% | +13.6% | Source |
| FY2019 | $125.8B | $39.2B | 31.2% | +14.0% | Source |
| FY2018 | $110.4B | $16.6B | 15.0% | +14.3% | Source |
| FY2017 | $96.6B | $25.5B | 26.4% | — | Source |
Zapier
| Year | Revenue | Net income | Margin | Growth | Source |
|---|---|---|---|---|---|
| FY2023 | $310M | — | 0.0% | — | Source |
| FY2021 | $140M | — | 0.0% | — | Source |
Where the revenue comes from
Microsoft
- Productivity And Business ProcessesMajor
Office, Microsoft 365, LinkedIn, Dynamics, and related cloud services.
- Intelligent CloudMajor
Azure, server products, enterprise services, and cloud infrastructure.
- More Personal ComputingMajor
Windows, devices, gaming, search, and advertising.
- AI Services And CopilotsGrowth
AI features and model-powered services embedded across Azure, Microsoft 365, GitHub, security, and developer tools.
Zapier
- Self-serve subscriptions
Not disclosed
Monthly and annual Professional and Team plans, priced by task volume.
- Enterprise contracts
Not disclosed
Custom contracts with SSO, admin controls, and AI governance features for larger organizations.
Business model and strategy
Microsoft
How it makes money
Microsoft reports three segments. Intelligent Cloud covers Azure, SQL Server, Windows Server, GitHub, Nuance, and enterprise services; server products and cloud services alone brought in $129.4 billion in FY2026, and Azure passed $100 billion in annual revenue for the first time.
Growth strategy
Microsoft's growth plan centers on AI capacity and AI subscriptions. It is spending heavily on data centers and chips to meet Azure demand that management says remains capacity constrained, and it is selling Microsoft 365 Copilot as a paid add-on, which passed 30 million paid seats by the end of FY2026.
Competitive advantage
Microsoft's main advantage is distribution inside enterprises. Identity (Entra), email and documents (Microsoft 365), collaboration (Teams), developer tools (GitHub, Visual Studio), and cloud infrastructure (Azure) are often bought together, which raises switching costs and lets Microsoft attach new products such as Copilot to existing contracts.
Zapier
How it makes money
Zapier sells tiered subscriptions priced mainly by task volume, where a task is one action that an automation completes. A free plan with a limited monthly task allowance brings users in. Paid Professional and Team plans unlock multi-step Zaps, branching logic, premium apps, and shared workspaces. Enterprise contracts add SAML SSO, admin controls, and governance features.
Growth strategy
Zapier's current strategy rests on three pieces. First, it is growing AI products such as Zapier Agents, Copilot, and Zapier MCP. Second, it is adding tools beyond Zaps, including Tables, Interfaces, and Canvas, so teams can build complete internal workflows inside Zapier. Third, it is selling to larger companies with enterprise plans that add admin controls, SSO, and AI governance.
Competitive advantage
Zapier's main advantage is breadth. It lists more than 9,000 apps, compared with roughly 2,000 for Make, so a niche SaaS tool is more likely to already have a maintained Zapier connector. It also has a large base of non-technical users, a big library of templates and search-friendly integration pages, and a profitable business that doesn't depend on venture funding.
Questions about Microsoft vs Zapier
Which company has higher revenue — Microsoft Corporation or Zapier Inc.?
Microsoft Corporation reported $331.8B (FY2026), while Zapier Inc. reported $310.0M (FY2023). By last reported revenue, Microsoft Corporation is the larger business, with Zapier Inc. reporting a smaller revenue base. Note: these are from different fiscal years and are not a direct like-for-like comparison.
What is the market cap of Microsoft Corporation vs Zapier Inc.?
Microsoft Corporation has a market capitalisation of $3.83T. A public market cap figure for Zapier Inc. was not available (it may be privately held).
Which is more financially efficient — Microsoft Corporation or Zapier Inc.?
Microsoft Corporation generates $1.49M / employee in revenue per employee, while Zapier Inc. generates $388k / employee. Microsoft Corporation shows higher revenue efficiency per headcount, though this reflects business model differences — capital-light software companies routinely outperform labour-intensive manufacturers on this metric.
How do Microsoft Corporation and Zapier Inc. make money?
Microsoft Corporation and Zapier Inc. generate revenue in fundamentally different ways. Microsoft Corporation: Microsoft reports three segments. Zapier Inc.: Zapier sells tiered subscriptions priced mainly by task volume, where a task is one action that an automation completes.
Is Microsoft Corporation bigger than Zapier Inc.?
By last reported revenue, Microsoft Corporation ($331.8B (FY2026)) is the larger company compared to Zapier Inc. ($310.0M (FY2023)). Revenue scale is one dimension of size — market capitalisation, employee count, and geographic reach are also relevant depending on the context.
Figures come from each company's filings and the sources linked beside them. Amounts reported in another currency are shown in US dollars at an approximate rate and marked with ~. Back to the Microsoft vs Zapier overview