ICICI Bank vs Twilio: Founders, CEOs and History
ICICI Bank was founded in 1994 by Industrial Credit and Investment Corporation of India and is led by Sandeep Bakhshi. Twilio was founded in 2008 by Jeff Lawson, John Wolthuis, Evan Cooke and is led by Khozema Shipchandler.
Company facts
ICICI Bank
- Founded
- 1994
- Headquarters
- Mumbai, Maharashtra, India
- Current CEO
- Sandeep Bakhshi
- Employees
- 124,029
Twilio
- Founded
- 2008
- Headquarters
- San Francisco, California, United States
- Current CEO
- Khozema Shipchandler
- Employees
- 5,492
Founders
ICICI Bank
Industrial Credit and Investment Corporation of India
The Industrial Credit and Investment Corporation of India (ICICI) was established in 1955 at the initiative of the World Bank, the Government of India, and representatives of Indian industry.
Twilio
Jeff Lawson
Jeff Lawson co-founded Twilio in 2008 and was CEO until January 2024, leading it through its 2016 IPO and the SendGrid and Segment acquisitions. He wrote Ask Your Developer (2021) about developer-led software.
John Wolthuis
John Wolthuis co-founded Twilio in 2008. He architected the initial telephony backend that allowed developers to send text messages and make phone calls using a simple web API.
Evan Cooke
Evan Cooke co-founded Twilio and served as its first CTO. He was instrumental in designing the company's highly reliable cloud architecture, ensuring the API could scale to handle massive, instantaneous spikes in SMS traffic (such as during Uber surges or Airb…
CEOs and their tenures
ICICI Bank
- K V Kamath1996–2009
CEO & Managing Director
Kamath built ICICI's reputation for technology-led banking, early ATMs, internet banking, and retail credit, and oversaw the 2002 reverse merger that created the modern bank.
Source - Chanda Kochhar2009–2018
CEO & Managing Director
Kochhar expanded ICICI Bank's retail franchise and brand reach, but her tenure ended amid the Videocon controversy and a sharp rise in bad corporate loans.
Source - Sandeep Bakhshi2018–present
Managing Director & CEO
Bakhshi is credited with restoring investor and regulator trust after 2018 and turning ICICI Bank into a lower-risk, steadily compounding lender, with net NPAs around 0.3% in 2026.
Source
Twilio
- Jeff Lawson2008–2024
Co-founder and CEO
As the long-time CEO, he aggressively scaled the company into a $60 billion behemoth before intense pressure from activist investors forced him to resign in 2024 following growth stagnation.
Source - Aidan Viggiano2023–present
Chief Financial Officer
As CFO, she strictly enforces the new profitability mandates, cutting massive amounts of real estate and software expenses across the enterprise.
Source - Khozema Shipchandler2024–present
Chief Executive Officer
Taking over as CEO in 2024, he shifted the company's focus away from unprofitable hyper-growth toward heavily optimizing the highly lucrative core communications platform.
Source
Timeline: ICICI Bank and Twilio side by side
1955ICICI Bank
ICICI Founded as Development-Finance Institution
ICICI was formed to provide medium- and long-term project finance to Indian businesses.
1994ICICI Bank
ICICI Bank Incorporated
ICICI Bank was incorporated as part of the ICICI group during India's post-liberalization banking opening. The move gave ICICI a deposit-taking commercial bank able to serve retail, corporate, and transaction-banking customers.
1999ICICI Bank
NYSE Listing Milestone
ICICI became the first Indian company and the first bank or financial institution from non-Japan Asia to list on the New York Stock Exchange. The listing expanded global visibility and imposed a higher disclosure profile on the group.
2001ICICI Bank
Bank of Madura Amalgamation
Bank of Madura was amalgamated with ICICI Bank with effect from March 10, 2001. The deal added branches, customers, and a southern India presence that helped the young bank build distribution faster than organic expansion alone.
2002ICICI Bank
Reverse Merger Created Universal Bank
ICICI, ICICI Personal Financial Services, and ICICI Capital Services merged into ICICI Bank.
2008Twilio
Company Founded
Jeff Lawson, Evan Cooke, and John Wolthuis founded Twilio and launched its first voice API for developers.
2010ICICI Bank
Bank of Rajasthan Merger
The Bank of Rajasthan merger strengthened ICICI Bank's branch network, especially in northern and western India. The transaction mattered because local branches and deposits still supported private-bank scale even as digital channels were growing.
2010Twilio
SMS API Launched
Twilio added programmable SMS, which became its largest product line.
2015Twilio
Authy Acquired
Twilio acquired the two-factor authentication company Authy in 2015.
2016Twilio
NYSE IPO
Twilio listed on the NYSE under the ticker TWLO in June 2016, pricing shares at $15.
2018ICICI Bank
Sandeep Bakhshi Became MD and CEO
Sandeep Bakhshi became Managing Director and CEO in October 2018 after Chanda Kochhar requested early retirement. His tenure has been associated with a sharper focus on risk controls, asset quality, governance, and steady retail-led growth.
2019Twilio
SendGrid Acquisition
Twilio completed its all-stock acquisition of email platform SendGrid, announced at about $2 billion.
2020Twilio
Segment Acquisition
Twilio acquired customer data platform Segment for about $3.2 billion, its largest deal.
2021Twilio
Revenue Passes $2.8 Billion
Twilio reported FY2021 revenue of $2.842 billion, up 61% year over year, with a net loss of $949.9 million.
2023Twilio
Restructuring
Twilio cut about 17% of its workforce in February 2023 and made further reductions later in the year as it shifted toward profitability.
2024Twilio
CEO Transition
Co-founder Jeff Lawson stepped down as CEO in January 2024 and Khozema Shipchandler succeeded him.
2025ICICI Bank
FY2025 Balance Sheet Scale
The FY2025 integrated report listed Rs 16,103.48B in deposits, Rs 13,417.66B in loans and advances, Rs 21,182.40B in standalone total assets, and a 16.55% capital adequacy ratio.
2025ICICI Bank
FY2025 Profitability
ICICI Bank reported Rs 472.27B in standalone profit after tax and Rs 510.29B in consolidated profit after tax for FY2025. Profitability matters because the bank has to fund technology, compliance, provisions, and growth while keeping capital strong.
2025ICICI Bank
IMobile and Card Scale
IMobile processed 558M transactions worth Rs 11,238B in FY2025, and the bank had close to 18M active credit cards at March 31, 2025.
2025Twilio
First Full-Year GAAP Profit and Stytch Deal
Twilio reported FY2025 revenue of $5.067 billion and net income of $33.8 million, and completed its acquisition of identity platform Stytch on November 14, 2025.
2026ICICI Bank
Q1 FY2027 Profit Up 15.9%
Standalone profit rose 15.9% to Rs 14,805 crore for April-June 2026, with net interest income up 12.7% and net NPAs at 0.35%.
2026ICICI Bank
Bakhshi Reappointed to 2028
The RBI approved Sandeep Bakhshi's reappointment as MD and CEO for two years from October 4, 2026.
2026ICICI Bank
FY2026 Profit Crosses Rs 50,000 Crore
Standalone net profit rose 6.2% to Rs 50,146.6 crore in FY2026, with a 4.32% net interest margin and 15.8% loan growth.
2026Twilio
Growth Re-accelerates
Twilio reported Q2 2026 revenue of $1.50 billion, up 22%, and raised its 2026 revenue growth outlook to 18%-18.5%.
Acquisitions
ICICI Bank
- Bank of Rajasthan2010Undisclosed
- The Sangli Bank2007Undisclosed
- Bank of Madura2001Undisclosed
- Anagram Finance1998Undisclosed
- ITC Classic Finance1997Undisclosed
Questions about ICICI Bank vs Twilio
Who is the CEO of ICICI Bank Limited and Twilio Inc.?
ICICI Bank Limited is led by Sandeep Bakhshi and Twilio Inc. is led by Khozema Shipchandler. Both serve as the top executive responsible for the company's strategy, operations, and financial performance.
When was ICICI Bank Limited founded vs Twilio Inc.?
ICICI Bank Limited was founded in 1994 — 14 years before Twilio Inc., which was founded in 2008. ICICI Bank Limited's longer operating history gives it a deeper track record but also potentially more institutional inertia compared to the younger Twilio Inc..
How many employees does ICICI Bank Limited have compared to Twilio Inc.?
ICICI Bank Limited employs approximately 124,029 people, while Twilio Inc. employs approximately 5,492. ICICI Bank Limited has the larger workforce at 124,029 employees, compared to Twilio Inc.'s 5,492. A higher headcount does not necessarily imply greater efficiency — it often reflects differences in business model (e.g., manufacturing vs. software).
Where are ICICI Bank Limited and Twilio Inc. headquartered?
ICICI Bank Limited is headquartered in India and Twilio Inc. is headquartered in United States. Their different home markets mean they may face different regulatory frameworks, tax regimes, and currency exposure.
Who founded ICICI Bank Limited and Twilio Inc.?
ICICI Bank Limited was founded by Industrial Credit and Investment Corporation of India. Twilio Inc. was founded by Jeff Lawson, John Wolthuis, Evan Cooke.
Which company has a longer operating history — ICICI Bank Limited or Twilio Inc.?
ICICI Bank Limited has been operating for approximately 32 years, making it the more established of the two companies. Twilio Inc. has been in operation for around 18 years. A longer operating history often signals greater institutional resilience and brand recognition, though it can also mean slower adaptation to new market conditions.
Figures come from each company's filings and the sources linked beside them. Amounts reported in another currency are shown in US dollars at an approximate rate and marked with ~. Back to the ICICI Bank vs Twilio overview