Twilio Overview
Twilio Inc. reported FY2025 revenue of $5.067 billion, up 14% year over year, and net income attributable to common stockholders of $33.834 million. Khozema Shipchandler leads the company from San Francisco. Twilio had 5,587 employees at the end of 2025 and served 402,000 active customer accounts.
How Twilio Makes Money
Twilio makes money from usage-based communications APIs, email, verification, customer data software, contact-center tools, subscriptions, and enterprise platform contracts. Messaging remains the largest product category, while Voice, Email, Segment, Flex, Verify, and newer customer-engagement products broaden the platform beyond raw telecom routing.
Twilio Financials
Twilio reported FY2025 revenue of $5.067 billion, compared with $4.458 billion in FY2024. Net income attributable to common stockholders was $33.834 million, and the company had 5,587 employees at year-end 2025. Messaging revenue was $2.878 billion in 2025, making it the largest disclosed product group.
Competitive Position
Twilio competes with Sinch, Infobip, Bandwidth, Vonage, AWS, Salesforce, MessageBird/Bird, and other customer-engagement platforms. Its defense is developer experience, global reach, carrier routing, product breadth, and the ability to connect customer data with real-time messaging.
