Automation Anywhere vs ServiceNow: Revenue, Profit and Business Model
Automation Anywhere does not publish annual revenue. ServiceNow reported $13.3B of revenue in FY2026 and $1.7B of net income.
Latest financial snapshot
Automation Anywhere
Automation Anywhere does not publish annual revenue or profit.
ServiceNow
- Latest revenue
- $13.3B (FY2026)
- Net income
- $1.7B
- Net margin
- 13.2%
- Revenue growth
- +25.3% a year, FY2016–FY2026
Financial summary
Automation Anywhere
Automation Anywhere is a privately held robotic process automation and agentic automation company headquartered in San Jose, California. It states in its quarterly releases that it does not disclose detailed financial information, so no audited revenue or annual recurring revenue figure is public. What it does report is directional: double-digit year-over-year growth in annual recurring revenue, revenue and current remaining performance obligations, and an unbroken run of non-GAAP profitable quarters that reached ten for the period ended January 31, 2026.
ServiceNow
ServiceNow grows by landing in IT and expanding into more departments. Revenue rose from $1.39 billion in 2016 to $13.278 billion in 2025, and the company has been GAAP profitable since 2019 apart from a small 2018 loss. 2025 brought $1.824 billion in GAAP operating income, $1.748 billion in net income and $4.636 billion in free cash flow. Growth sped up in 2026: Q2 2026 subscription revenue rose 24.5% to $3.877 billion, helped by the Armis deal, and management raised its full-year subscription outlook. In January 2026 the board added $5 billion to the share buyback program.
Revenue and profit by year
Automation Anywhere
Automation Anywhere does not publish annual revenue. What is known about its finances is in the summary above.
Full Automation Anywhere financialsServiceNow
| Year | Revenue | Net income | Margin | Growth | Source |
|---|---|---|---|---|---|
| FY2026 | $13.3B | $1.7B | 13.2% | +0.0% | |
| FY2025 | $13.3B | $1.7B | 13.2% | +20.9% | Source |
| FY2024 | $11B | $1.4B | 13.0% | +22.4% | Source |
| FY2023 | $9B | $1.7B | 19.3% | +23.8% | Source |
| FY2022 | $7.2B | $325M | 4.5% | +22.9% | Source |
| FY2021 | $5.9B | $230M | 3.9% | +30.5% | Source |
| FY2020 | $4.5B | $119M | 2.6% | +30.6% | Source |
| FY2019 | $3.5B | $626.7M | 18.1% | +32.6% | Source |
| FY2018 | $2.6B | -$26.7M | -1.0% | +35.0% | Source |
| FY2017 | $1.9B | -$116.8M | -6.0% | +39.0% | Source |
| FY2016 | $1.4B | -$414.2M | -29.8% | — | Source |
Where the revenue comes from
Automation Anywhere
No segment breakdown is published.
ServiceNow
- Subscription revenue from the Now Platform (about 97% of 2025 revenue)
- Technology workflows: ITSM, ITOM, IT asset management
- Security and risk, including Armis and Veza
- Customer, CRM and industry workflows
- Employee workflows and Moveworks
- Creator workflows and App Engine
- Professional services and training
Business model and strategy
Automation Anywhere
How it makes money
The business model is enterprise SaaS. Automation Anywhere licenses its Agentic Process Automation System on annual subscriptions: a cloud Control Room platform fee, named licences for the people who build automations, runtime capacity for attended and unattended bots, and consumption pricing for document pages processed and AI agent execution.
Growth strategy
The growth strategy is hyper-focused on the integration of Generative AI. Basic RPA (just copying and pasting) is becoming a commodity. To justify premium enterprise pricing, Automation Anywhere is pushing 'Agentic AI', bots that don't just follow a strict set of rules, but can actually understand a complex command (e.g., 'process these 500 invoices and email anyone who owes us money') and execute it autonomously.
Competitive advantage
Automation Anywhere's primary competitive advantage is its cloud-native architecture and its intense focus on 'Intelligent Automation' (combining basic RPA with Generative AI).
ServiceNow
How it makes money
ServiceNow makes money by selling multi-year subscriptions to the Now Platform, its single cloud platform with a shared data model and CMDB. Subscription revenue was $12.883 billion of $13.278 billion in 2025 revenue, about 97%; the remainder is professional services and training.
Growth strategy
ServiceNow is growing on three fronts: selling more AI (Now Assist, AI agents, the Otto assistant and AI Control Tower), getting bigger in security and risk through Armis and Veza, and pushing CRM, customer service and industry workflows into accounts where it already runs IT.
Competitive advantage
ServiceNow's advantage comes from one codebase and one data model that spans IT, HR, customer service and security workflows. Once the CMDB and custom App Engine apps are in place, replacing the platform means rebuilding years of configuration, which supports high renewal rates. Scale also matters: 658 customers paid more than $5 million in annual contract value as of June 30, 2026.
Questions about Automation Anywhere vs ServiceNow
Which company has higher revenue — Automation Anywhere or ServiceNow, Inc.?
ServiceNow, Inc. reported $13.3B (FY2026). A verified revenue figure for Automation Anywhere was not available at the time of this comparison.
What is the market cap of Automation Anywhere vs ServiceNow, Inc.?
ServiceNow, Inc. has a market capitalisation of $134.3B. A public market cap figure for Automation Anywhere was not available (it may be privately held).
Which is more financially efficient — Automation Anywhere or ServiceNow, Inc.?
ServiceNow, Inc. generates $455k / employee in revenue per employee. A comparable figure for Automation Anywhere requires matching employee and revenue data from the same reporting period.
How do Automation Anywhere and ServiceNow, Inc. make money?
Automation Anywhere and ServiceNow, Inc. generate revenue in fundamentally different ways. Automation Anywhere: The business model is enterprise SaaS. ServiceNow, Inc.: ServiceNow makes money by selling multi-year subscriptions to the Now Platform, its single cloud platform with a shared data model and CMDB.
Figures come from each company's filings and the sources linked beside them. Amounts reported in another currency are shown in US dollars at an approximate rate and marked with ~. Back to the Automation Anywhere vs ServiceNow overview