UnitedHealth is best understood as a healthcare operating system: insurance premiums and claims create scale, Optum manages pharmacy and care services, and data flows help price risk, coordinate care, and manage cost. The company is headquartered in Minnetonka, Minnesota.
UnitedHealth makes money in two connected ways. UnitedHealthcare collects premiums from employers, individuals and government programs (Medicare Advantage and Medicaid) and earns fees for administering self-funded employer plans; profit depends on keeping medical costs below premiums. Optum sells services: Optum Rx runs pharmacy benefit management and specialty pharmacy, Optum Health delivers primary, specialty and home care (often under value-based contracts that pay a fixed amount per patient), and Optum Insight sells data, analytics, claims and revenue-cycle technology. Optum serves UnitedHealthcare and outside payers, so some dollars UnitedHealthcare pays out return as Optum revenue. Premiums from CMS programs made up 44% of 2025 consolidated revenue.