Carol B. Tome
CEO
United Parcel Service, Inc.
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Leadership History
3 leaders · Full leadership timeline
UPS is not simply a delivery company. It is a daily density network: the more packages moving through routes, hubs, aircraft, and delivery stops, the more efficiently each incremental package can be handled.
UPS makes money from U.S. domestic package delivery, international package delivery, air and ground shipping, brokerage, contract logistics, healthcare cold chain, freight forwarding, returns, insurance, UPS Store services, and digital logistics offerings.
CEO
CEO
CEO
UPS faces package volume pressure, Amazon-related volume reductions, labor costs, union agreements, fuel costs, trade policy changes, e-commerce mix shifts, FedEx and postal competition, and the need to reconfigure its network without hurting service quality.