Christian Klein
CEO
2020 – Present
6 years (current)
Key Decisions & Impact
Christian Klein's era is defined by focus. He pushed SAP toward S/4HANA Cloud migration, Business Technology Platform, business AI, and a clearer portfolio after the acquisition-heavy period. He supported the Qualtrics separation, strengthened transformation-management assets through LeanIX and WalkMe, and positioned Joule as an AI layer for business workflows rather than a generic assistant. The measurable outcome is a higher cloud mix and FY2025 revenue of $39.7B, with SAP reporting a high share of more predictable revenue. His remaining test is whether migration can scale without exhausting customers.