James G. Conroy
CEO
Ross Stores, Inc.
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Leadership History
3 leaders · Full leadership timeline
Ross Stores is a simple business that is hard to copy at scale. The customer sees a discounted rack. The operating model behind that rack is a buying organization, vendor network, distribution system, real estate playbook, and store labor model built over decades.
Ross makes money by buying brand-name and in-season merchandise at discounts and reselling it through low-friction stores at prices generally 20% to 60% below department and specialty store regular prices at Ross, and 20% to 70% below moderate department and discount store regular prices at dd's DISCOUNTS.
CEO
CEO
CEO
Ross faces tariff costs, wage pressure, shrink, freight volatility, consumer spending swings, competition from TJX and Burlington, and digital value competitors. The model also depends on having enough attractive branded closeout and opportunistic inventory to keep stores fresh.