NatWest Group plc reported 2025 total income of GBP 16.641 billion, profit before tax of GBP 7.7 billion, RoTE of 19.2%, and over 20 million customers under CEO Paul Thwaite.
NatWest: Key Facts
- Founded: 1727
- Headquarters: Edinburgh, Scotland, United Kingdom
- CEO: Paul Thwaite
- Latest reported revenue: GBP 16.641 billion in total income for 2025
- Profile revenue display: $21.9B
- Employees: about 59,000
How NatWest Makes Money
NatWest makes money primarily from net interest income on deposits, mortgages, personal lending, commercial loans, and institutional balance-sheet products, plus fees from cards, payments, wealth management, markets activity, and advisory services. Its three customer businesses are Retail Banking, Private Banking and Wealth Management, and Commercial and Institutional. The model depends on a strong UK deposit base, prudent credit risk, digital self-service, relationship banking, and capital discipline.
Financial Performance
NatWest reported 2025 total income of GBP 16.641 billion, income excluding notable items of GBP 16.400 billion, profit before tax of GBP 7.7 billion, and profit attributable to ordinary shareholders of GBP 5.479 billion. Return on tangible equity improved to 19.2%. The bank also highlighted GBP 10.4 billion of deposit growth across its three businesses, around one million more customers, and a full return to private ownership after the UK government completed its exit.
Competitive Position
NatWest competes most directly with Lloyds, Barclays, HSBC UK, Santander UK, Nationwide, Monzo, Starling, and Chase UK. The bank defends its position by combining incumbent scale with digital investment, relationship-led business banking, strong capital generation, and a clearer UK focus than many global peers.
