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Leadership History

JD.com: CEO History

3 leaders · 1998 to present

Who is the CEO of JD.com?

Sandy Xu Ran is the CEO of JD.com, in the role since 2023. The first chief executive was Richard Liu, from 1998.

Current CEO
Sandy Xu Ran (since 2023)
First CEO
Richard Liu (1998)
Leaders documented
3
Founded
1998
NameRoleFromToYears in role
Sandy Xu RanCEO2023Present3
Xu LeiCEO202220231
Richard LiuFounder, Chairman and Chief Executive Officer1998202224
Who was CEO of JD.com before Sandy Xu Ran?
Xu Lei was CEO of JD.com from 2022 to 2023, before Sandy Xu Ran took over in 2023.

Company Overview

JD.com is often called the 'Amazon of China' because it combines first-party retail with its own logistics. Headquartered in Beijing's Yizhuang district, it is the country's biggest retailer by revenue and one of its largest private employers, with 776,682 staff at the end of 2025, many of them full-time couriers and warehouse workers. The group's listed subsidiaries include JD Logistics and JD Health, and Richard Liu retains voting control through high-vote Class B shares. The company is headquartered in Beijing, China.

JD.com earns money in four main ways. 1) Net product revenue (1P retail): JD buys electronics, home appliances, groceries and general merchandise from brands, stores them in its own warehouses and sells at a retail margin. This is the bulk of group revenue. 2) Marketplace and marketing services: third-party (3P) merchants pay commissions and buy advertising on JD's app. 3) Logistics services: JD Logistics sells warehousing, express, freight (including Deppon) and supply chain services to outside companies as well as to JD itself; its Q2 2026 revenue rose 24.3% year over year. 4) New businesses: JD Food Delivery, launched in 2025, plus international retail and other ventures, which are still loss-making (~$1.38 billion (RMB9.9 billion) operating loss in Q2 2026).

Sandy Xu Ran

CEO

2023 – Present

3 years (current)

Key Decisions & Impact

Sandy Xu was appointed CEO of JD.com in May 2023 after serving as Chief Financial Officer. Xu implemented a 10-billion-yuan subsidy campaign to reinforce JD's price competitiveness against rivals, expanded third-party merchant ecosystems, lowered merchant fee barriers, and focused capital on JD's core supply chain efficiency and AI automation.

Legacy

A former PwC audit partner who joined JD as CFO in 2018, Xu has run JD with a focus on cost discipline and shareholder returns, while backing big new bets in food delivery and Europe.

Xu Lei

CEO

2022 – 2023

1 year

Key Decisions & Impact

Xu Lei was appointed CEO in 2022 after leading JD Retail. He navigated complex pandemic supply chain disruptions, championed omnichannel retail integration, and oversaw the expansion of JD's digital supply chain capabilities across Tier-3 and Tier-4 Chinese cities.

Legacy

Xu played a critical role in establishing the '618' mid-year shopping festival into China's second-largest nationwide retail event.

Richard Liu

Founder, Chairman and Chief Executive Officer

1998 – 2022

24 years

Key Decisions & Impact

Richard Liu started the business as a Beijing electronics stall in 1998 and moved it online in 2004.

Legacy

He built JD.com around its own logistics network and listed it on Nasdaq in 2014. He handed the chief executive role to Xu Lei in April 2022 and remained chairman.

Challenges & Strategic Context

JD faces price competition from PDD Holdings (Pinduoduo), Alibaba (Taobao/Tmall) and Douyin, weak Chinese consumer demand after government trade-in subsidies faded, heavy losses in its food-delivery battle with Meituan and Alibaba, and regulatory and political scrutiny of its Ceconomy takeover in Europe. In Q2 2026 group revenue fell 2.9% year over year, the first decline since its 2014 listing.

JD.com CEO and Leadership FAQ

Who is Sandy Xu Ran and what is her leadership background as CEO of JD.com?

Sandy Xu Ran became CEO of JD.com in May 2023. She joined JD in 2018 as Chief Financial Officer after working as an audit partner at PwC.

What strategic milestones have defined Sandy Xu Ran's tenure as CEO?

Under Sandy Xu, JD pushed its low-price and 10-billion-yuan subsidy campaigns, courted small merchants through the Spring Dawn plan, launched JD Food Delivery in 2025, bid for Ceconomy, launched Joybuy in Europe in 2026 and returned capital through dividends and about US$3.0 billion of 2025 buybacks.

Who was Xu Lei and what was his tenure as CEO from 2022 to 2023?

Xu Lei was CEO of JD.com from April 2022 to May 2023, after running JD Retail. He was known for building up the 618 shopping festival and stepped down in 2023, when Sandy Xu succeeded him.

Who is Richard Liu Qiangdong and what is his founding leadership legacy at JD.com?

Richard Liu Qiangdong founded JD.com in 1998, serving as CEO until 2022 and continuing as Chairman of the Board. A towering pioneer of Chinese tech, Liu took the radical bet in 2007 to build JD's own nationwide logistics network, took JD public on NASDAQ in 2014, and remains the strategic guiding long-term strategy.

Who is Ian Su Shan and what is his role as Chief Financial Officer of JD.com?

Ian Su Shan has been JD.com's Chief Financial Officer since 2023, overseeing financial reporting, capital allocation and investor relations.

How does the Board of Directors maintain corporate governance at JD.com?

JD.com is governed by a Board of Directors chaired by founder Richard Liu, featuring independent directors with deep expertise in retail, tech, and finance, supported by audit, compensation, and corporate governance committees.

What is Richard Liu's management philosophy regarding grassroots employees?

Richard Liu has long promoted directly employing couriers with social insurance and housing-fund benefits rather than relying only on contractors, and JD extended social insurance to its full-time food-delivery riders in 2025.

Who is the CEO of JD.com?

Sandy Xu (Xu Ran) serves as CEO, taking over in 2023. She is a highly respected financial executive (formerly CFO). She succeeded Lei Xu, who briefly took over from legendary founder Richard Liu. Liu, who maintains massive voting control over the company, stepped back from daily operations following intense Chinese government tech crackdowns and a highly publicized personal scandal in the US.

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Content is for informational purposes only. Not financial advice. Data sourced from SEC filings, annual reports, and public records. See our full disclaimer and methodology.