Fidelity Investments: Fidelity Investments is a privately held financial services company founded in 1946. Its 2025 annual report lists $37.7B in revenue, $12.7B in operating income, and $18.0T in assets under administration.
Fidelity Key Facts
- Founded: Fidelity was founded in 1946 by Edward C. Johnson 2d. The Johnson family has kept the company privately held, and Abigail P. Johnson now leads it as chairman and CEO.
- Headquarters: Boston, Massachusetts
- CEO: Abigail P. Johnson
- 2025 revenue: $37.7B
- Disclosed profit metric: not disclosed as public-company-style net income; Fidelity reported $12.7B of 2025 operating income
- Employees: 80,000+
How Fidelity Makes Money
Fidelity's business model is built on scale across client assets, accounts, workplace relationships, and technology platforms. Revenue comes from asset-based management and advisory fees, retirement-plan administration, brokerage economics, cash spreads, custody and clearing services, and institutional products. The model benefits when customer assets and engagement grow.
- Asset-Based and Advisory Fees: Fees tied to mutual funds, ETFs, managed accounts, wealth advice, and institutional assets.
- Brokerage, Cash, and Transaction Economics: Revenue from brokerage activity, spreads, cash balances, margin, options, and related investing services.
- Workplace and Retirement Services: Employer-plan administration, recordkeeping, participant services, and retirement products.
- Custody, Clearing, and Institutional Services: Platform services for advisers, broker-dealers, institutions, and intermediaries.
Fidelity History
Edward C. Johnson 2d founded Fidelity in Boston in 1946. His son Edward C. Johnson 3d, known as Ned Johnson, expanded the company through mutual funds, brokerage, and technology. Abigail P. Johnson became CEO in 2014 and chairman in 2016, becoming the third generation of the family to lead the firm.
- 1946 - Fidelity Founded: Edward C. Johnson 2d founds Fidelity Management and Research in Boston.
- 1960 - Johnson Family Expansion Era: Fidelity expands its mutual fund and investment-management capabilities under Johnson family leadership.
- 1980 - Brokerage and Retirement Scale: Fidelity grows beyond funds into brokerage and workplace retirement relationships.
- 2014 - Abigail Johnson Becomes CEO: Abigail P. Johnson becomes Fidelity's CEO, later becoming chairman in 2016.
- 2018 - Digital Assets Expansion: Fidelity expands institutional digital-asset capabilities as crypto moves into mainstream financial markets.
- 2025 - Revenue Reaches $37.7B: Fidelity's 2025 annual report lists $37.7 billion in revenue and $12.7 billion in operating income.
Strategy and Risks
Fidelity competes with Vanguard, Schwab, BlackRock, Morgan Stanley, and many fintech companies, but its position is unusual because it spans both investing products and distribution platforms. It can serve a customer through an employer plan, a retail brokerage account, a managed account, or an adviser relationship.
Fidelity's outlook depends on asset levels, net flows, workplace-plan wins, advice adoption, cash economics, technology investment, and digital-asset regulation. The company has the scale to invest through cycles, but fee pressure and customer expectations keep rising.
Fidelity FAQs
What was Fidelity's revenue in 2025?
Fidelity reported $37.7B in 2025 revenue. The figure is sourced from primary filings, annual reports, or official company disclosures.
How many employees does Fidelity have?
Fidelity reports about 80,000+ employees or associates in the latest sourced disclosure used for this profile.
Who leads Fidelity?
Abigail P. Johnson leads Fidelity.
When was Fidelity founded?
Fidelity was founded in 1946 by Edward C. Johnson 2d. The Johnson family has kept the company privately held, and Abigail P. Johnson now leads it as chairman and CEO.
How does Fidelity make money?
Fidelity makes money from asset-based fees, advisory and managed-account fees, brokerage and spread revenue, workplace retirement administration, custody and clearing services, institutional services, and digital-asset offerings.
Is Fidelity profitable?
Fidelity does not disclose public-company-style net income. Its 2025 annual report lists $12.7B in operating income.
What is Fidelity's biggest strategic issue?
The biggest issue is defending fee economics in a low-cost investing world while investing heavily in advice, workplace plans, technology, cybersecurity, and digital assets.
