Jane Fraser
CEO
2021 – Present
5 years (current)
Key Decisions & Impact
Jane Fraser became the first woman to lead a major U.S. Bank and immediately diagnosed Citigroup's structural complexity as the primary destroyer of shareholder value. She exited consumer banking in 13 markets (including Mexico/Banamex), reorganized the company into five client-facing segments, eliminated thousands of management positions to compress layers, and focused capital on the highest-return institutional businesses. She was named Chair of the Board in October 2025. At the May 2026 Investor Day she set RoTCE targets of 10-11% for 2026, 11-13% for 2027-2028 and 14-15% for 2029-2031, alongside a $30 billion buyback.
Legacy
Simplified Citi into five businesses and took RoTCE from about 7% in 2024 to 13% in Q2 2026.