Catherine Powell
Global Head of Hosting
2020 – Present
6 years (current)
Key Decisions & Impact
Catherine Powell, formerly a senior executive at The Walt Disney Company, became critical to Airbnb's post-COVID operating model because host trust had been severely damaged by the unilateral cancellation refunds of early 2020. Her leadership focused on rebuilding the host relationship, improving host education and tools, supporting quality standards, and making hosting feel more reliable as an income source. The measurable outcome was the stabilization and growth of the host side during the recovery period, with active hosts growing from roughly 4 million to 5.5 million between 2020 and 2025.