Freshworks vs Tally Solutions: Revenue, Profit and Business Model
Freshworks had $838.8M of annual revenue in FY2025 and $183.7M of net income. Tally Solutions had ~$82.4M of annual revenue in FY2025.
Latest financial snapshot
Freshworks
- Latest annual revenue
- $838.8M (FY2025)
- Net income
- $183.7M
- Net margin
- 21.9%
- Revenue growth
- +30.2% a year, FY2019–FY2025
Tally Solutions
- Latest annual revenue
- ~$82.4M (FY2025)
- Net income
- Unavailable here
- Net margin
- —
- Revenue growth
- +12.8% a year, FY2023–FY2025
Financial summary
Freshworks
Freshworks grew revenue from $172.4 million in 2019 to $838.8 million in 2025. Losses peaked at a $232 million net loss in 2022, then narrowed as the company cut costs and slowed hiring. In 2025 it posted GAAP operating income of $13.2 million (versus a $138.6 million loss in 2024), non-GAAP operating income of $178.0 million, and $242.4 million in operating cash flow; GAAP net income of about $184 million was boosted by a fourth-quarter tax benefit. Cash and marketable securities were $843.7 million at year-end 2025. In Q2 2026 revenue rose 16% to $237.4 million with a 24% non-GAAP operating margin. Freshworks Inc. is a major SaaS company providing customer and employee engagement solutions, maintaining a market valuation typically around $4 billion to $5 billion.
Tally Solutions
Tally Solutions reported operating revenue of ~$82.4 million (₹710 crore) in FY2025, up about 14% from ~$72.3 million (₹622.9 crore) in FY2024 and ~$64.8 million (₹558.4 crore) in FY2023. Net profit fell from ~$5.93 million (₹51.1 crore) in FY2023 to about $2.9 million (₹25 crore) in FY2024; FY2025 profit was not disclosed. Growth in FY2025 came mainly from Tally Software Services renewals, and international markets supplied nearly 12% of revenue. Tally Solutions Pvt. Ltd. is a highly dominant Indian multinational technology company providing enterprise resource planning (ERP) software, operating securely as a private entity with a massive domestic market share.
Revenue and profit by year
Freshworks
| Year | Revenue | Net income | Margin | Growth | Source |
|---|---|---|---|---|---|
| FY2025 | $838.8M | $183.7M | 21.9% | +16.4% | Source |
| FY2024 | $720.4M | -$95.4M | -13.2% | +20.8% | Source |
| FY2023 | $596.4M | -$137.4M | -23.0% | +19.8% | Source |
| FY2022 | $498M | -$232.1M | -46.6% | +34.2% | Source |
| FY2021 | $371M | -$192M | -51.7% | +48.6% | Source |
| FY2020 | $249.7M | -$57.3M | -22.9% | +44.8% | Source |
| FY2019 | $172.4M | -$31.1M | -18.1% | — | Source |
Tally Solutions
| Year | Revenue | Net income | Margin | Growth | Source |
|---|---|---|---|---|---|
| FY2025 | ~$82.4M | — | — | +14.0% | Source |
| FY2024 | ~$72.3M | ~$2.9M | 4.0% | +11.6% | Source |
| FY2023 | ~$64.8M | ~$5.9M | 9.2% | — | Source |
Where the revenue comes from
Freshworks
- Employee experience
Not formally reported
Freshservice for IT service management, IT asset management through Device42, and service management for HR and facilities.
- Customer experience
Not formally reported
Freshdesk ticketing, Freshchat messaging and Freshsales CRM.
- Freddy AI add-ons
Not formally reported
AI copilot and AI agent features sold on top of the per-agent subscriptions. Total revenue was $838.8 million in 2025.
Tally Solutions
- TallyPrime licenses and rentals
Not disclosed
One-time Silver (single-user) and Gold (multi-user) licenses plus monthly rental plans. TallyPrime as a whole makes up about 99% of company revenue.
- Tally Software Services (TSS) renewals
Not disclosed
Annual subscription (₹4,500 to ₹13,500) for upgrades, statutory GST/e-invoicing updates, connected banking and AI features. A rush of TSS renewals drove FY2025 growth.
- Tally Education and TallyCapital~1%
Training and certification courses, and a lending-access service connecting MSMEs to credit. Small today; the company targets 30% annual growth for education.
Business model and strategy
Freshworks
How it makes money
Freshworks sells subscriptions, mostly priced per agent or per user, across tiered plans (Growth, Pro, Enterprise). Revenue comes from two segments: employee experience (Freshservice for IT service management, IT asset management via the 2024 Device42 acquisition, and service management for HR and facilities) and customer experience (Freshdesk ticketing, Freshchat messaging and Freshsales CRM).
Growth strategy
Under Dennis Woodside, Freshworks narrowed its focus to service software. It pushes Freshservice upmarket into mid-sized and larger enterprises, cross-sells IT asset management, sells Freddy AI add-ons into the installed base, and relies more on partners and resellers. In 2024 it de-emphasized standalone sales and marketing CRM products to concentrate investment on IT and customer service.
Competitive advantage
Freshworks' main advantage is a lower total cost of ownership: Freshservice and Freshdesk are designed to be configured by in-house admins in weeks rather than through multi-month integrator projects common with ServiceNow or Salesforce. A large engineering base in India keeps R&D costs lower than Silicon Valley peers, and a shared platform lets one vendor cover IT, HR and customer support desks.
Tally Solutions
How it makes money
Tally Solutions operates a hybrid perpetual licensing, software assurance subscription (Tally Software Services or TSS), and partner distribution model tailored specifically for micro, small, and medium enterprises (MSMEs). TallyPrime accounts for roughly 99% of revenue, according to the company.
Growth strategy
Tally Solutions' growth strategy is anchored on three key pillars: enterprise cloud modernization, deep MSME digitalization and compliance, and aggressive international expansion across emerging markets.
Competitive advantage
Tally Solutions possesses an entrenched competitive moat built on universal mindshare and generational workflow familiarity among Indian accountants, tax professionals, and MSMEs. Tally's offline-first architecture, extreme keyboard-driven navigation speed, and automated statutory GST compliance make switching costs prohibitively high for millions of Indian small businesses.
Questions about Freshworks vs Tally Solutions
Which company has higher revenue — Freshworks Inc. or Tally Solutions?
Freshworks Inc. had $838.8M (FY2025), while Tally Solutions had ~$82.4M (FY2025). By latest annual revenue, Freshworks Inc. is the larger business, with Tally Solutions showing a smaller revenue base.
What is the market cap of Freshworks Inc. vs Tally Solutions?
Freshworks Inc. has a market capitalisation of $3.3B. A public market cap figure for Tally Solutions was not available (it may be privately held).
How does revenue per employee compare for Freshworks Inc. and Tally Solutions?
Freshworks Inc. has $210k / employee in revenue per employee, while Tally Solutions has $75k / employee. Headcounts may use different dates, so the ratio alone does not establish which business operates more efficiently.
How do Freshworks Inc. and Tally Solutions make money?
Freshworks Inc. and Tally Solutions generate revenue in fundamentally different ways. Freshworks Inc.: Freshworks sells subscriptions, mostly priced per agent or per user, across tiered plans (Growth, Pro, Enterprise). Tally Solutions: Tally Solutions operates a hybrid perpetual licensing, software assurance subscription (Tally Software Services or TSS), and partner distribution model tailored specifically for micro, small, and medium enterprises (MSMEs).
Is Freshworks Inc. bigger than Tally Solutions?
By last reported revenue, Freshworks Inc. ($838.8M (FY2025)) is the larger company compared to Tally Solutions (~$82.4M (FY2025)). Revenue scale is one dimension of size — market capitalisation, employee count, and geographic reach are also relevant depending on the context.
Figures come from each company's filings and the sources linked beside them. Amounts reported in another currency are shown in US dollars at an approximate rate and marked with ~. Back to the Freshworks vs Tally Solutions overview