Skip to main content

Founders

Who Founded USAA?

Major William H. Garrison, Major Harold Dunlap, Major C.B. Foster · Founded 1922 · HQ today: San Antonio, Texas, United States

Who founded USAA?

USAA was founded by Major William H. Garrison, Major Harold Dunlap, Major C.B. Foster in 1922 in San Antonio, Texas. It is now led by Juan C. Andrade.

Founders
Major William H. Garrison, Major Harold Dunlap, Major C.B. Foster
Founded
1922
Headquarters
San Antonio, Texas, United States
Number of founders
3
Current CEO
Juan C. Andrade
Where was USAA founded?
USAA was founded in San Antonio, Texas in 1922. usaa.com
When was USAA founded?
USAA was founded in 1922.
Who started USAA?
USAA was founded by Major William H. Garrison, Major Harold Dunlap and Major C.B. Foster.
How old is USAA?
USAA is 104 years old as of 2026.

Founding Story

In June 1922, twenty-five United States Army officers stationed at Fort Sam Houston gathered in the lobby of the Gunter Hotel in downtown San Antonio, Texas. Frustrated by commercial insurance companies who routinely refused to insure military personnel—branding them high-risk, transient drivers due to frequent base relocations and deployment orders—the officers resolved to take matters into their own hands. Led by Major William H. Garrison, the officers drafted a historic mutual pact: each officer contributed a $100 subscription deposit into a collective reserve fund, formally establishing the United States Army Automobile Association. Operating on reciprocal principles of mutual trust and shared fidelity, the young association proved that service members were exceptionally disciplined and responsible risks. Within two years, the association extended eligibility to naval and marine corps officers and officially renamed itself United Services Automobile Association (USAA), beginning a century-long legacy of military financial protection.

What each USAA founder did

FounderRole at foundingContribution
Major William H. GarrisonLead Founder, Organizing Committee Chairman & First President—
Major Harold DunlapCo-Founder, Executive Charter Drafter & Operational Trustee—
Major C.B. FosterCo-Founder, Organizing Secretary & Membership Expansion Director—

Role at USAA

Major William H. Garrison was a U.S. Army officer stationed at Fort Sam Houston in San Antonio, Texas. In June 1922, frustrated by commercial insurance carriers labeling military service members transient high risks and denying them coverage, Garrison organized the meeting of 25 officers at the Gunter Hotel. He drafted the founding pact, subscribed initial capital, and served as the association's first president, establishing the foundational principle that service members could insure one another at cost through reciprocal fidelity.

Role at USAA

Major Harold Dunlap was an influential Army officer who co-authored the original articles of association for the United States Army Automobile Association in 1922. Dunlap was instrumental in designing the reciprocal inter-insurance exchange governance mechanism, ensuring that operating surpluses remained member-owned rather than diverted to external stockholders, and helping expand eligibility to naval and marine officers in 1923.

Role at USAA

Major C.B. Foster served as the organizing secretary during USAA's formative 1922 assembly at the Gunter Hotel. Foster managed early member communications, oversaw ledger underwriting subscriptions across military posts in Texas and the Southwest, and established the direct-mail circulars that enabled the young association to expand nationally without an expensive broker commission network.

USAA: CEO & Leadership History

Full timeline →

Juan C. Andrade

President and Chief Executive Officer

Wayne Peacock

Former President & CEO (2020–2025); Senior Advisor

Brett Seybold

Chief Financial Officer

Randy Termeer

President of Property & Casualty Insurance

Amala Duggirala

Chief Information Officer & Technology Officer

Keep researching USAA

Who Founded USAA? FAQ

Who was Major William H. Garrison and what was his role in creating USAA?

Major William H. Garrison was a United States Army officer stationed at Fort Sam Houston in San Antonio, Texas, during the early 1920s. Recognizing that commercial insurance carriers systematically refused to insure military personnel due to frequent base transfers, Garrison organized the historic June 20, 1922, meeting of 25 officers at the Gunter Hotel. He drafted the founding mutual covenant, contributed initial capital, and was elected the first president of the United States Army Automobile Association, establishing the member-first reciprocal ethos that governs USAA today.

How did 25 Army officers pool their resources to launch an insurance reciprocal?

During their meeting at the Gunter Hotel on June 20, 1922, the 25 Army officers each pledged $100 in personal funds to create an initial cash reserve pool of $2,500. They established the organization as an unincorporated reciprocal inter-insurance exchange under Texas law, which allowed them to act as both underwriters and insureds. By sharing automobile collision and liability risks directly among themselves, they eliminated commercial broker markups and established actuarially sound, low-cost protection.

Did the founders of USAA retain equity ownership shares or personal royalties?

No. The founders designed USAA explicitly as a non-profit, member-owned reciprocal inter-insurance exchange. Major William H. Garrison and his fellow officers received no stock equity, personal options, or perpetual royalty rights. The founding articles stipulated that all accumulated assets, capital surpluses, and operating earnings would remain the exclusive property of current and future policyholder-subscribers, establishing an enduring fiduciary structure.

What personal challenges did military officers face in 1922 that motivated USAA's creation?

Following World War I, the rapid spread of passenger automobiles transformed American transportation, but military officers faced severe institutional barriers. Commercial insurance underwriters classified service members as undesirable transients because army postings changed every two to three years. Many commercial insurers flatly refused to issue policies to military personnel, while others charged rate surcharges exceeding 50% of civilian rates. This blatant commercial discrimination left officers' personal vehicles uninsured during interstate relocations and military training maneuvers.

How are the founding principles of 1922 preserved in USAA's modern governance?

USAA preserves its founding principles through its enduring reciprocal exchange charter, its non-commissioned service ethos, and its active Board of Governors, which includes senior retired military officers from all service branches. Furthermore, USAA maintains its original commitment to underwriting fidelity through Subscriber Savings Accounts (SSA), where surplus underwriting earnings are returned directly to members rather than diverted to external stockholders.

Related Founder Profiles

Compare founding stories, origins, and entrepreneurial journeys

Content is for informational purposes only. Not financial advice. Data sourced from SEC filings, annual reports, and public records. See our full disclaimer and methodology.