Shopify is infrastructure for merchants rather than a marketplace. Amazon owns the customer relationship on its site; Shopify lets a brand run its own storefront, keep its customer data and still plug into marketplaces, social platforms and AI shopping channels. Merchants range from first-time entrepreneurs to brands such as Aldo, BarkBox, Carrier, SKIMS, Supreme and Vuori. The company is headquartered in Ottawa, Canada.
Shopify earns money in two ways. Subscription Solutions (about $2.75 billion in 2025) covers monthly plans from Basic to Shopify Plus, POS Pro, apps and themes. Merchant Solutions (about $8.8 billion in 2025, roughly three-quarters of revenue) is tied to merchant sales: Shopify Payments and Shop Pay processing fees, Shopify Capital, shipping labels, currency conversion, POS hardware and partner revenue shares. Because Merchant Solutions scales with GMV, Shopify grows when its merchants sell more; Shopify Payments processed 65.6% of GMV in 2025.