Paytm runs a capital-light, two-sided model. On the merchant side it deploys QR codes, Soundbox audio devices and Android card machines, charging monthly device subscription fees and earning payment processing revenue on cards, EMI and online payments (UPI person-to-merchant payments carry zero MDR, so device rentals and online gateway fees matter). Paytm received an online Payment Aggregator licence in 2025, which lifted its online merchant business. On the consumer side, the app handles UPI, bill payments, recharges and travel bookings. The second engine is financial services distribution. Paytm does not lend from its own balance sheet; it sources merchant loans, personal loans and Paytm Postpaid credit for regulated banks and NBFCs and earns distribution and collection fees. In Q1 FY27 financial services revenue rose 45% year on year to ~$94.4 million (₹814 crore), while total operating revenue reached ~$284 million (₹2,448 crore). Wealth (Paytm Money) and insurance broking add smaller revenue streams.