ING Group N.V.
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Leadership History
5 leaders · Full leadership timeline
ING is not a branch-heavy traditional bank in the old sense. Its strongest markets combine bank safety with digital-first customer acquisition and lower operating cost.
ING earns revenue through net interest income, fees and commissions, trading and financial markets income, investment income, and wholesale banking services. The model depends on low-cost deposits, disciplined credit underwriting, digital acquisition, capital ratios, and the shape of European interest rates.
Founding institutions
Created ING through a bank-insurance merger that later evolved into a focused banking group.
CEO
Led ING into the financial-crisis period before the state-aid restructuring.
CEO
Executed the post-crisis restructuring and divestiture plan.
CEO
Expanded ING's digital-bank identity and Think Forward strategy.
Chief Executive Officer
Leads ING through digital banking, risk controls, sustainable finance, and capital-return priorities.
ING must manage European rate cuts, credit losses, AML/KYC compliance costs, digital-bank competition, geopolitical exposure, and regulatory capital requirements.
Steven van Rijswijk is Chief Executive Officer and chair of the Management Board Banking.
ING is growing through mobile-first retail banking, more products per customer, wholesale sustainable finance, payments, data-driven credit scoring, and automation of compliance and back-office processes.
See the leadership timeline in this profile for prior CEOs and major leadership eras.
Leadership decisions shape ING's growth, capital allocation, risk tolerance, and competitive positioning.