The Hartford makes money in three ways. First, it collects insurance premiums ($24.03 billion earned in FY2025) from small and mid-sized businesses, large commercial accounts, AARP members buying auto and home cover, and employers buying group life and disability plans. Second, it invests that premium float and its capital in a mostly fixed-income portfolio, producing roughly 10% of revenue as net investment income. Third, it earns fee income from employee benefits administration and from Hartford Funds, its mutual fund and ETF business. Profit depends on pricing risk correctly: in FY2025 the P&C combined ratio was 88.3, meaning underwriting costs consumed about 88 cents of every premium dollar before investment income.