DocSend
2021
$$165 Million
Why
To acquire a secure document sharing platform that provides detailed, real-time analytics on how external parties interact with shared files. This acquisition was intended to give Dropbox users valuable insights into document engagement, such as which pages were viewed and for how long which is particularly useful for sales and fundraising teams.
Impact
Provided Dropbox with advanced document tracking capabilities, further bridging the gap between internal collaboration and external communication. It added a layer of 'intelligence' to the platform, making it a more powerful tool for professionals who rely on sharing sensitive or critical documents with clients and investors.
Outcome
DocSend was smoothly integrated into the Dropbox suite of tools, complementing the existing Dropbox Sign capabilities. The addition of DocSend helped Dropbox attract a more specialized, high-value professional user base, further diversifying its revenue streams and reinforcing its strategy to dominate the end-to-end digital document workflow.