Founder Profile
Girish Mathrubootham
Last reviewed: September 2026 · By Swet Parvadiya
Background
Girish Mathrubootham holds an incredibly rigorous, deeply operational background in enterprise software product management and aggressive SaaS marketing. Having spent nine years intensely managing highly complex product deployments at Zoho Corporation (ManageEngine), this massive background in identifying critical customer pain points provided the exact strategic blueprint required to successfully challenge legacy customer support software monopolies.
Founding Story
Girish Mathrubootham is an incredibly visionary Indian tech entrepreneur and the co-founder and Executive Chairman of the massive global SaaS empire Freshworks. Working as a senior product management executive at Zoho Corporation in Chennai, Mathrubootham famously read a Hacker News thread in 2010 about a massive price hike by Zendesk. Recognizing an incredibly lucrative gap in the market for affordable, highly intuitive customer support software, he partnered with Shan Krishnasamy to launch Freshdesk (later rebranded as Freshworks). Under his highly aggressive, brilliant executive leadership, the company rapidly expanded from a small Indian startup into a multi-billion dollar Silicon Valley juggernaut. In 2021, Mathrubootham successfully orchestrated Freshworks' historic IPO on the NASDAQ, completely cementing his status as a foundational pillar of the Indian SaaS ecosystem.