Smartsheet vs Zoho: Revenue, Profit and Business Model
Smartsheet had $958.3M of annual revenue in FY2024 and a net loss of $104.6M. Zoho had ~$1.4B of annual revenue in FY2025 and ~$370.2M of net income.
Latest financial snapshot
Smartsheet
- Latest annual revenue
- $958.3M (FY2024)
- Net income
- -$104.6M
- Net margin
- -10.9%
- Revenue growth
- +46.3% a year, FY2017–FY2024
Zoho
- Latest annual revenue
- ~$1.4B (FY2025)
- Net income
- ~$370.2M
- Net margin
- 25.9%
- Revenue growth
- +18.9% a year, FY2023–FY2025
Financial summary
Smartsheet
Smartsheet grew revenue from $67.0 million in fiscal 2017 to $958.3 million in fiscal 2024 (year ended January 31, 2024), a 25% increase that year, while the GAAP net loss narrowed from $215.6 million in fiscal 2023 to $104.6 million. In its last reported quarter as a public company, Q3 fiscal 2025, revenue rose 17% to $286.9 million, ARR grew 15% and the company posted $1.3 million of GAAP net income. As a private company since January 2025, it no longer publishes results. Smartsheet Inc. is a major American enterprise software company providing cloud-based work management and collaboration tools, sustaining a market valuation typically over $8 billion.
Zoho
Zoho files its accounts with India's Registrar of Companies. Revenue from operations rose from ~$1.01 billion (₹8,703.6 crore) in FY23 to ~$1.21 billion (₹10,456 crore) in FY24 and ~$1.43 billion (₹12,313 crore) in FY25 (fiscal years end 31 March). Net profit was ~$329 million (₹2,836 crore) in FY23, ~$383 million (₹3,299 crore) in FY24 and ~$370 million (₹3,191 crore) in FY25. The company does not publish quarterly results. Hurun's 2024 India 500 list valued Zoho at about $12 billion (₹1,03,760 crore), ranking it among India's most valuable unlisted companies; this is an outside estimate, not a transaction price.
Revenue and profit by year
Smartsheet
| Year | Revenue | Net income | Margin | Growth | Source |
|---|---|---|---|---|---|
| FY2024 | $958.3M | -$104.6M | -10.9% | +25.0% | Source |
| FY2023 | $766.9M | -$215.6M | -28.1% | +39.2% | Source |
| FY2022 | $550.8M | -$171.1M | -31.1% | +42.9% | Source |
| FY2021 | $385.5M | -$115M | -29.8% | +42.3% | Source |
| FY2020 | $270.9M | -$95.9M | -35.4% | +52.4% | Source |
| FY2019 | $177.7M | -$53.9M | -30.3% | +59.7% | Source |
| FY2018 | $111.3M | -$49.1M | -44.1% | +66.1% | Source |
| FY2017 | $67M | -$15.2M | -22.7% | — | Source |
Zoho
| Year | Revenue | Net income | Margin | Growth | Source |
|---|---|---|---|---|---|
| FY2025 | ~$1.4B | ~$370.2M | 25.9% | +17.8% | Source |
| FY2024 | ~$1.2B | ~$382.7M | 31.6% | +20.1% | Source |
| FY2023 | ~$1B | ~$329M | 32.6% | — | Source |
Where the revenue comes from
Smartsheet
- Subscriptions95
Per-user plans plus premium add-ons such as Control Center, Data Shuttle, Dynamic View, Resource Management and Brandfolder ($273.7M of $286.9M revenue in Q3 fiscal 2025).
- Professional services5
Implementation, consulting and training ($13.2M in Q3 fiscal 2025).
Zoho
- Zoho suite57
Cloud business applications including Zoho One, CRM, finance, Workplace, HR and support tools; ~$818 million (₹7,051 crore) in FY25.
- ManageEngine39
IT management and security software for IT departments; ~$564 million (₹4,863 crore) in FY25.
- Services3
Sale of services; ~$46.3 million (₹399 crore) in FY25.
Business model and strategy
Smartsheet
How it makes money
Smartsheet sells software subscriptions. Customers pay per user on tiered plans (Pro, Business, Enterprise) and can add premium capabilities such as Control Center, Dynamic View, Data Shuttle, Bridge, Resource Management and Brandfolder digital asset management.
Growth strategy
Under CEO Rajeev Singh, Smartsheet is focusing on enterprise AI: the November 2025 ENGAGE launch added AI agents and data features to the platform. It has also cut costs through two rounds of layoffs, rebuilt its executive team and revamped its partner program in 2026 to lean more on channel sales.
Competitive advantage
Smartsheet's main advantage is a familiar grid interface that lets non-technical business users start quickly, paired with enterprise controls (Control Center for portfolio provisioning, Dynamic View for restricted sharing, admin governance) and a FedRAMP-authorized Smartsheet Gov environment for public-sector buyers.
Zoho
How it makes money
Zoho sells software subscriptions and licences directly to businesses of all sizes. In FY25 the Zoho suite, which covers CRM, finance, collaboration, HR, support and the Zoho One bundle, brought in ~$818 million (₹7,051 crore), or 57% of revenue. ManageEngine, which sells IT service management, endpoint, identity and network monitoring tools to IT teams, brought in ~$564 million (₹4,863 crore) (39%).
Growth strategy
Zoho grows mainly through organic product development. It adds new applications to its suite, sells upgrades to Zoho One, expands ManageEngine's cloud offerings, and opens local data centres to meet data residency rules in markets such as the UAE. It also invests in hiring and training outside large cities, including offices in rural Tamil Nadu.
Competitive advantage
Zoho's main advantages are its ownership structure and its integrated product line. With no outside investors, management can fund long R&D projects from operating cash flow. Its applications share a common platform and identity layer, which lets Zoho sell them together through Zoho One at a lower combined price than a stack of separate vendors.
Questions about Smartsheet vs Zoho
Which company has higher revenue — Smartsheet or Zoho?
Smartsheet had $958.3M (FY2024), while Zoho had ~$1.4B (FY2025). By latest annual revenue, Zoho is the larger business, with Smartsheet showing a smaller revenue base. Note: these are from different fiscal years and are not a direct like-for-like comparison.
What is the market cap of Smartsheet vs Zoho?
Smartsheet has a market capitalisation of $8.4B. A public market cap figure for Zoho was not available (it may be privately held).
How does revenue per employee compare for Smartsheet and Zoho?
Smartsheet has $290k / employee in revenue per employee, while Zoho has $75k / employee. Headcounts may use different dates, so the ratio alone does not establish which business operates more efficiently.
How do Smartsheet and Zoho make money?
Smartsheet and Zoho generate revenue in fundamentally different ways. Smartsheet: Smartsheet sells software subscriptions. Zoho: Zoho sells software subscriptions and licences directly to businesses of all sizes.
Is Smartsheet bigger than Zoho?
By last reported revenue, Zoho (~$1.4B (FY2025)) is the larger company compared to Smartsheet ($958.3M (FY2024)). Revenue scale is one dimension of size — market capitalisation, employee count, and geographic reach are also relevant depending on the context.
Figures come from each company's filings and the sources linked beside them. Amounts reported in another currency are shown in US dollars at an approximate rate and marked with ~. Back to the Smartsheet vs Zoho overview