Founder Profile
Fred Luddy
Last reviewed: October 2026 · By Swet Parvadiya
Who is Fred Luddy?
Fred Luddy is a founder of ServiceNow, Inc., which was founded in 2003.
- Company founded
- ServiceNow, Inc.
- Founded
- 2003
Background
Before ServiceNow, Luddy spent years building IT service and asset management software, culminating in the CTO role at Peregrine Systems. That experience with heavy on-premise ITSM products shaped his decision to build a single, browser-based platform that customers could configure without long installations.
Founding Story
Fred Luddy is an American software engineer who founded ServiceNow in 2003 under the name Glidesoft. He had previously served as chief technology officer of Peregrine Systems, a San Diego IT management software vendor. Luddy wrote the first version of the platform as a browser-based tool for building forms and approval workflows, and early customers pushed it toward cloud IT service management. He served as CEO until 2011, then as chief product officer and later chairman of the board. Fred Luddy was born in 1954.
Sources
This profile does not yet cite a source specific to Fred Luddy. The sources below document the company company rather than the person, so check them against the claims above.
- ServiceNow FY2025 results (ServiceNow, Inc.)
- ServiceNow 2025 Form 10-K (ServiceNow, Inc.)