David Loo

David Loo was one of the five co-founders of Glidesoft, Inc. in 2003, joining Fred Luddy in the initial San Diego apartment where the company was founded. Loo brought technical expertise in enterprise software development and was instrumental in building the early versions of the ServiceNow platform.

David Loo served as a co-founder and early technical leader at ServiceNow, contributing to the initial platform development and architecture decisions that shaped the company's cloud-native approach. He remained with the company through its early growth phase and played a key role in establishing the engineering culture that prioritized scalability and reliability. Loo's contributions were foundational to the platform's ability to serve enterprise customers from a multi-tenant cloud infrastructure, a technical achievement that differentiated ServiceNow from on-premise competitors.